Bosch Randfontein

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Category: Automotive

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South Africa

Bosch Randfontein Reviews

JPWBENEKE June 27, 2011
Service
My Jeep broke down and Bosch requested I pay R28700 into Jeep's account for a new engine. So I did. After 2 weeks Jeep informed me that Bosch cancelled the order and only wanted a piston. Bosch requested the balance to be paid into Bosch account. Jeep refused and informed me immediatly. After 2 months of no vehicle I submitted a complaint at Bosch head office. They assured me the problem will be resolved. Every week I had to hear next week your car will be fixed. By my own investigation I found that this dealership is in financial trouble and had to lay off people (thus the reason for instructing Jeep to pay money into their account???) Now after 5 (five) months I still dont have me car and was just informed that I need to by a water pump. Nothing was wrong with the water pump in the first place! I have rented a car for more than 2 months, borrowed a car for another two months and payed 5 installments on a Jeep I dont have. I bought myself another car now as I was forced to do so, putting financial strain on my family. If Bosch told me in the beginning they could not fix the car I would have taken it to Jeep, it would have been cheaper!!!

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