Monday 19th October decided to take my car to a Bosch service center in Sunninghill for a service, there was also a transmission fluid pipe to be relpaced and they said not a problem will cost R5300 for the service and parts. I agreed and when collecting the car on Thursday the 22nd October did not get outside the shopping complex gates when I had to turn around and take the car back.

The car had no power, was misfiring and sounded like a tracktor underneath the driver seat. The guys asked me to please bring the car back in the morning and told me it sounds like the exhaust. Knowing the cars power and capabilities before taking it in for a service and driving it now i knew i could not take the car back to Bosch.

I took the car to Volvo the next morning and was shocked to receive a R8000 bill to repair the damage that was done to my car. When i phoned the Bosch dealer back he put the phone down in my ear and then my blood really got boiled and i told him exactly what i thought of him.

Volvo had to replace the spark plugs, coils, engine mountings Bosch broke when they suspened the engine to fit the spares, replace the power steering panel, re-programme the gearbox.

My Car has been in their shop for over 9 weeks. They don’t communicate to the customer nor do they react on promises made.