Botach Tactical
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Category: Business & Finances
Contact Information
United States
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Botach Tactical Reviews
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patton1990
January 21, 2010
How to file a complaint that gets their attention
Go to the California Secretary of state and do a business search. Complain to the Secretary of State in your state and California
Entity Name: BOTACH, INC.
Entity Number: C3127897
Date Filed: 08/20/2008
Status: DISSOLVED
Jurisdiction: CALIFORNIA
Entity Address: 3423 W 43RD PL
Entity City, State, Zip: LOS ANGELES CA 90008
Agent for Service of Process: BARKOCHBA BOTACH
Agent Address: 3423 W 43RD PL
Agent City, State, Zip: LOS ANGELES CA 90008
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TedI67
January 19, 2010
Horrible describes
I Would not deal with this company again. I Ordered a Knife for a Christmas gift on Dec 17th. I Received the Knife on Jan 12th. I Called on Dec 23rd to check the order status since I didn't hear from them yet, they didn't send an email letting me know the knife was back ordered. They said it would ship on Dec 28th. The knife came in the original box but it was crushed becuase it was shipped in a bubble mailing bag. Product is new but service with this company was horrible. I asked on the 23rd if they could bump my shipping to 3 day UPS, was told "No, sorry"
Good price doesn't always come with good service I guess.
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RedJ76
January 12, 2010
Shady company
BOTACH never shipped my order a week and half after I placed my order. They were quick pulling the money out of my account but never processed the order. I was contacted by the customer service, letting me know that one of the item i ordered was not in stock. I specifically told the person to remove the item and to ship the rest but was never done. I recontacted BOTACH, only to find out that "they forgot to ship my order". Seconds after my call they shipped my order...with the item I had removed...nice try!
Never again that I will order from this shady company.
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Paul Bonelli
December 22, 2009
Item not shipped
I called Botach Tactical on Dec 8th 2009 to order an item. I spoke with their sales rep and he said that he would check that the item was in stock. He stated that he had two of them in stock and would hold on for me. I placed my order online and was billed for said item. A UPS tracking number was e-mailed to me. I checked with UPS on Dec 22 2009 and they stated the item was not shipped. I contacted Botach and they said the item was back ordered. They lied about having the item in stock to charge my credit card. Do not order from this company. I am sorry that I did not check on them before I placed my order.
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YamK34
November 11, 2009
Fail to ship order
For your sake do not order from this company- there are many more internet companies which will serve your needs besides this one.
I ordered an item for my rifle and was told it was in stock, the next day I was sent a e-mail stating that the item had shipped. I checked with the UPS web site and they in fact had received a manifest order ( which means intent to ship). A week later UPS still had not received the actual item. I called Botach several times on the phone and depending on the operator I was told a different story, from either it's on the way, it's going out tomorrow, the warehouse has it etc. etc.. They eventually called me and told me the item was not in stock (no big surprise here)so I cancelled the order. Now I've been fighting with them to refund my money. SO FOR YOUR SANITY ORDER FROM SOMEONE ELSE...
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EdwF87
November 2, 2009
No product, no answer
I ordered a holster on 9/22/09 and was contacted the next day it wwas not availible. I upgraded to a $15 more expensive one to be shipped next day. My order was $30.99 including shipping.
My card was chared and I never have heard from anypone since. I have emailed several times and called several times. I did talk to some one once and the server was down will call you back (Ya right).
worst costermer service and follow theu I or anyone I know has ever seen. Being a computer professional everyone I can reach will know.
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October 28, 2009
Not paying attention to order, sent wrong item
I ordered a Blackhawk Serpa X26 taser holster over the phone, the person at the other end was told what I wanted and I informed her two times I needed this item in Basketweave. I recieved my order in a timely manner, but it was in plain black, not basketweave. I attempted to call the company and was placed on hold twice. I then E-Mailed them with my problem, they sent me an address to return it, and I had to pay $14.58 for return shipping. The I recieved E-mails as to whom/ male or female that I spoke to. I told them this decent deal was turning out to be expensive, and what were they going to do to right this wrong. I was then informed that this item does not come in basketweave when it was clearly a choice on the website. I told them to just send me a refund. I am waiting. What a lousy company. I ran my squadron supply section for 6 years and did not have this problem. I am thinking of small claims court. Steer clear of this farce of a company.
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Travi
September 21, 2009
Did not receive my product
I ordered Lasermax Green Laser and push pad which was to arrive on 17SEP09 and never did. They gave me a tracking number and everything. I gave it a day and still no arrival of my product. Then I made a call to UPS and they told me that there is no trace of them even picking up a package. So, I called Botach and no answer for two days. The third day I called and a woman answered the phone and I gave my compliant telling them that I never received my package and what can they do. She told me that she will make a call with UPS and find out on her end what happen. The phone conversation ended by her telling me that she will give me a call back. Well, it has not happen and I'm still out of about $400.00. It is now the 21SEP09 and still trying to get back with them if that is possiable.
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HanF51
September 16, 2009
Bad experience
I have used many companies over the internet, and this is the only time I've ever taken the time to write a negative review. It's been months since I attempted to buy something from Botach, and I'm still angry.
They sent me the wrong item after a very long wait and it was nearly impossible to get someone to help me. Their prices are unusually low, and they exemplify the adage that if something seems too good to be true, it probably is.
DO NOT use this company. They may not literally steal from you, but you'll get terrible customer service and by the time you give up and get a return, many weeks will pass. Buy from a reputable dealer instead, but seriously, don't waste your time with these idiots. I wish I'd taken twenty seconds to do a Google search for Botach first--just take a look, there are tons of people who have had similar bad experiences.
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AR-15
July 22, 2009
DOUBLE TALK
Below is a copy of a conversation (live chat) that I had at the Botach Tactical webstite today ... 7/22/09 ... is speaks for itself ...
"LET THE BUYER BEWARE" ... this gives even more credence to the other complaings ...
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you: ... YOU GUYS ARE GETTING FLAMED PRETTY BAD ON SOME BLOGS FOR BEING UNRELIABLE ... ARE YOU REALLY THAT BAD ... I WANT TO ORDER EOTech G23.FTS BUT AM REALLY NERVOUS CONSIDERING WHAT I'VE BEEN READING ... ???????
Carol: the thing is that when we have items in stock they go really fast
Carol: and the eotech g23 are going to to be in soon
you: SO YOU ARE ADVERTISING THEM FOR SALE BUT DON'T HAVE THEM ??? NOR ARE YOU INDICATING THIS "OUT OF STOCK" ON YOUR SITE ... IS THIS A GOOD WAY TO DO BUSINESS ... ???
you: REALLY DOESN'T HELP THE CONFIDENCE FACTOR DOES IT ???
Carol: we are letting people to know what are we going to have. if the item on the website doesn't have the price or "buy now" is because it is not in sale at that moment
you: ... BUT THE PRICE IS THERE FOR THE EOTECH ... AND YOU JUST TOLD ME THEY ARE OUT OF STOCK ... "THIS DOES NOT COMPUTE"
Carol: that's because we just ran out of them, and we haven't updated the website
you: I THINK I MAYBE NEED TO POST THIS CONVERSATION ON TWITTER ... SO OTHER BUYERS WILL KNOW WHAT THEY MAY BE DEALING WITH AT YOUR SITE
you: THIS IS THE ELECTRONIC AGE ...HOW LONG CAN IT TAKE TO UPDATE A PAGE ... SECONDS !
Carol: sir i apologize but this is not my fault
Carol: do you have any other questions?
you: ... NOT TRYING TO BLAME YOU ... JUST SEEKING CLARIFICATION ...
you: I STARTED THIS TO GET A "FEELING" FOR WHAT THE BLOGS WERE TALKING ABOUT ...
you: I'M IN BUSINESS TOO ... GOOD SERVICE IS GOOD BUSINESS ... ESPECIALLY IN SUCH A COMPETETIVE AREA AS GUN ACCESSORIES ...
Carol: yes i believe that is true
you: WELL ... NO SENSE "BEATING A DEAD HORSE" ... HAVE A GOOD ... BYE
Carol: bye
Carol: you too have a good day
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