Bottom Line Books ATTENTION: SUPERVISOR AND DIRECTOR ONLY!!!
Box 11014
Des Moines, Iowa
United States of America
REGARDING NUMBER: 37 010 562574087 2 500 2006 0004 79400000002040167612304106 ACCT# 562574087
ATTENTION DIRECTOR/SUPERVISOR OF BOTTOM LINE BOOKS-CRITICAL AND IMPORTANT INFORMATION ENCLOSED~
PLEASE READ THE ENTIRETY OF THEE TWO LETTERS/COMPLAINTS...SOMETHING NEEDS TO BE DONE ABOUT THIS!!! THIS IS NOW MY SECOND AND LAST ONLINE COMPLIANT TO BOTTOM LINE BOOKS... I WILL NO TOLERATE THE HARASSING LETTERS I HAVE BEEN RECEIVING...I AGAIN, RECEIVED, ANOTHER BILL FOR $47.94, FOR PRODUCTS, BOOKS, THAT WERE NEVER ORDERED, RECEIVED NOR DO I WANT ANYTHING FROM THIS COMPANY, ...IT APPEARS TO ME, BY READING MOST OF THE COMPLAINTS WRITTEN ON THIS SITE, THAT THIS IS THEIR WAY OF MAKING MONEY!!! THIS IS NOT ACCEPTABLE...DO THEY EVEN READ THESE COMPLAINTS????? IT DOESN'T APPEAR SO..I SUGGEST EVERYONE WHO COMPLAINS HERE TO COPY AND PASTE A COPY OF THEIR COMPLAINTS AS A PAPER TRAIL!!! FURTHERMORE, EACH AND EVERYONE OF US SHOULD CALL 1) CONSUMER AFFAIRS, (CA) 2) BETTER BUSINESS BUREAU (BBB)AND 3) THE ATTORNEY GENERAL OFFICE! (AG) LIKE I DON'T HAVE BETTER THINGS TO DO WITH MY LIFE...THEY ARE NOW THREATENING TO PUT THIS BILL ON MY CREDIT REPORT WITH THE THREE MAJOR CREDIT REPORTING AGENCIES... OH HELL NO!!! THAT'S SO OUT OF LINE...SOMETHING NEEDS TO BE DONE ABOUT THIS COMPANY AS SOON AS POSSIBLE! I WILL BE CALLING CA, BBB, AND AG TODAY! I WILL NOT BE PAYING FOR THESE PRODUCTS!!! I NEVER RECEIVED THEM, NOR DO I WANT ANYTHING TO DO WITH YOUR COMPANY AFTER THIS NIGHTMARE OF AN EXPERIENCE!!! THERE'S NOT EVEN A PHONE NUMBER ON THE BILLS YOU SEND!!! THIS IS A DAMN SHAME AND RIDICULOUS!!! PLEASE HANDLE YOUR BUSINESS AND GET THIS BILL TAKEN CARE OF ASAP...I HAVE TRIED SEVERAL TIMES UNSUCCESSFULLY TO CONTACT VIA TELEPHONE, US POSTAL MAIL, POSTS ON THIS BOARD AND INTERNET MAIL, WITH ABSOLUTELY NO RESPONSES BACK!!! GREAT BUSINESS YA ALL ARE RUNNING!!! PLEASE HANDLE THIS ...I LOOK FORWARD TO HEARING FROM YOU VERY SOON...YOU HAVE MY HOME ADDRESS AS THATS WHERE I AM GETTING THE BILLS; I CERTAINLY AM NOT POSTING ONLINE!!
RESPECTFULLY,
MARGARET M. DOUGLASS


**THIS IS THE FIRST COMPLAINT I SENT TO THEM ONLINE...AS WELL AS, A LETTER SENT VIA US POSTAL SERVICE...**
Dec 4, 2010
Bottom Line Books
Box 11014
Des Moines, Iowa
United States of America

I Called the number given on the complaint board and it was answering machine, (this isnt the first time) it was a lady saying she will be out of the office, I left my name and address and told her I never received any books from them. I will keep calling until I get a real person and tell them I'm not paying 49.94 for something I di not receive. Yes i DID want the books, yes, I did fill out the card to receive them, but I DONT WANT THEM NOW; THIS PLACE IS THREATENING T SEND ME TO COLLECTIONS FOR SOMETHING I NEVER RECEIVED!!! I want to know, how people like this get away with this crap???? THIS IS RIDICULOUS..I THOUGHT I WAS ALONE IN THIS MESS..BUT OBVIOUSLY I AM NOT!!!
** I WANT TO MAKE THIS CLEAR: I DO NOT, AGAIN, DO NOT, WANT THIS BOOK ANY LONGER!!! If this is happening to you there are things you can do: call the better business bureau, consumer affairs, as well as making a formal compliant with the state...
MARGARET M. DOUGLASS
44752 WARREN COURT
LANCASTER, CA 93535