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September 15, 2008
Charging me and I never ordered their books
I don't know of this company. I never ordered any books from them. Somehow this organization stole my home information and has the audacity of charging me for books I never ordered. I don't even know this company. Perhaps they have hackers that can get into internet sites.
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September 11, 2008
Unsolicited shipment of books
I received a set of books, I never ordered. An invoice of $47.94 is also enclosed. I checked everywhere but did not find a
phone No to contact. I went to internet to find a phone No. Instead I found this link. They did it to many people.
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September 11, 2008
unsolicited books
I received a order of books from Bottom Line Books today which they say was ordered on the internet with the total amounting to $47.94. I of course never ordered any books. I am a widow and cannot afford this kind of luxury. On their bill there is no phone number or internet address and I find this frustrating. I don't want these books and do not know how to get them back to Bottom Line because they are to large to fit into my mailbox.
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September 11, 2008
Harrasment
This company sent me a book through the US Postal Service that I did not order. I returned the book unopened and have a USPS confirmation number that the returned book was delivered to them. They continue to send me an invoice requesting payment. I think that the best thing for myself and others to do is to file a complaint with the US Postal Service and ask them to look into mail fraud.
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August 26, 2008
PRODUCT NOT ORDERED
PAckage recieved not ordered.
attempted to refuse and return
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August 22, 2008
keep getting bills for book returned
I HAVE SENT THIS COMPANY SEVERAL EMAILS EXPLAING TO THEM THAT I RETURNED THE BOOK AND I HAVE NOT HEARD FROM MY EMAILS. I JUST KEEP GETTING BILLS FROM THEM STATING THAT MY PAYMENT IS PAST DUE AND TO PLEASE SEND IN THE PAYMENT OR TO RETURN THE BOOK WHICH I HAVE ALREADY DONE. THE AMOUNT OF THE BOOK WAS $40.95 WHICH I AM NOT GOING TO PAY BECAUSE I DO NOT HAVE THE BOOK. I RETURNED IT TO THEM. I JUST WANT THEM TO STOP SENDING ME BILLS.
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August 19, 2008
not acknowledging payment
I received a bill for $39.00 for a subscription to Bottom Line Personal. I had previously paid this amount to them and copied my check to them to verify the payment. I received a note from them that the payment went to the wrong company and gave me a telefone number to call. I called that number and after looking up my information I was advised that there was a $39 credit on my account for three months. I inquired can they transfer it over and I was told that they are the same company but cannot trasfer the money. I asked what were they going to do I did not call. They had not answer. This has made me decide that I do not want to do anything with this company anymore.
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August 17, 2008
dublicate copies of order
Received duplicate copy of book ordered...as well as duplicate bill. Unable to contact Bottom Line Books...no email...no phone...no customer Service. Rip off!
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August 11, 2008
Did not order anything, but receiving bills
Books sent to me, which I did not order and then Bottom Line Books is sending bill saying I ordered the books and wanting Payment in full. There was no return info. or contact numbers.
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August 4, 2008
Billed for item not ordered and returned by U.S. Post Office uniopened
Book was sent, unauthorized, and handed back to postal mail-carrier unopened. Package containing book was never placed in mailbox or delivered.
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