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July 26, 2008
harassment
Sent the books back the same day that they arrived, as they were not wanted. Have been sent bills, twice now . Have sent them notice that I sent them back with copy of the front of box, they in turn say I have not responded. Liars. made copy of latest letter to them and sent copy again of the return to sender.
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July 25, 2008
Did not authorize purchase of books
Received bill of 35.90 for books that were not ordered.
In fact some time back we received a package of books from Bottom Line Books and returned the package to sender as not ordered.
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July 24, 2008
unsolicitated books, and billing
I received books, and today I got a bill for past due amount owing on those books. I did not order the books I got from Bottom Line Books, and I returned them to sender. I
I did look at the books on line but did not order them.
They have my name wron g for one thing. My name is Lelia A. Gooding, not Lelia M. Gooding.
I returned the books to sender and will be returning the bill as well.
I would like some ackknowledgement that they received the book that I returned and the bill also.
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July 22, 2008
Sending Books not ordered
I received a package from Bottom Line Books with 3 Books in it. I did not open box knowing I had not ordered any. The attached bill was for 37.00. I told the Post Office I refused the package and they said I have to pay postage to send back. I am furious that people have to scam other unknowing people to make a buck. This is outrageous and I hope no one that falls prey to this bad company does not stand for it.
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July 21, 2008
no Customer Service phone nuber
I sent them two payments in full for the same book by mistake. I would like to discuss it with a customer service person. But, they do not give a phone number anywhere. I am afraid they will not return my over payment of $47.94. today's date is 7/21/08
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July 16, 2008
charge
This is not a complaint, per se, but reading here some complaints about Bottom Line Books has got me on edge. I ordered a book which they told me the cost and add a couple of books of interest. I accepted and did received the books as promised. Now I have recieved a second 'warning' about my purchase...I had overlooked the first notice. I was all set to pay them until I came across this area about ripoffs. My problem is ..do i pay them or ignore them? I read one of the complaints that they sent another customer more books even though she did not order them and was threatened if she didn't pay, her credit report would be ruined. keep in mind that I did recieve the products so its not like they scammed me..but i do not want to be solicited in 'buying' more books from them..and be threatened if i do not pay. Any suggestions? BTW, they did include in their payment request, that if I write to them with the payment, not to give my name and address to other company's they would comply and I did mention that I will no longer want any more books.
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July 15, 2008
Receiving bill for order I did not place
I received books I did not order and I returned them and they send a letter acknowledging that I did not order it. I returned the item but they bill me for it constantly. I will not pay for something I did not order.
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June 30, 2008
Unwanted book
I received a book that I have not ordered. This is terrible scam! Beware all!
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June 27, 2008
Harassment
I have been harassed by Bottom line books. They keep billing me for a book I never received. I have written to them on several occasions telling them I have not received such a book but they just keep ignoring my letters and I keep getting a bill. This last bill I just got today says that I have 28 days to pay or they will take additional collection procedures. If I had received the book they claim they sent me I would have no problem paying for it but the truth is I have never received any book from them so how can I pay for something I never got. As if I had money to give out. Are they out of their mind or something?
This harassment has to stop. I've never heard of such a thing.
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June 2, 2008
Unsolicited books
I posted a complaint against this company about their devious scam to try to force me to purchase your product. Now you have my personal information posted on the web. I am requesting that you remove my information from your sight. I will be forced to seek legal assistance in this matter. Thank you, Mrs. Brady
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