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ED MCLEAN
March 24, 2010
Received books not ordered
I received books from this company that I never ordered. There appears to be no telephone contact number on any of the paper work.
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barracuda111
March 22, 2010
wrong billing.
I RECEIVED A BOOK THAT I DID NOT ORDERED, I RETURNED THE SAME DAY AND IT WAS SENT BACK TO ME, NOW, THEY KEEP SENDING ME A BILL FOR $36.92, I PAID ALMOST NINE DOLLARS SENDING THIS BACK TO THEM, ONLY THAT THE SAME BOOK WAS SENT BACK TO THE POST OFFICE TWO WEEKS LATER.
I REQUESTED SOME STAMPED LABELS FROM THEM AND THEY SAID THEY WERE GOING TO SEND 'EM OVER. BUT INSTEAD ALL THEY WANT IS MONEY, (WE ALL ARE GETTING HUNGRY, ) RIGHT NOW IS NOT THE TIME TO RECEIVE BOOKS WITHOUT ORDERING. THANK YOU, ARTURO C. RAMOS.
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Joan Bock
March 21, 2010
returned book
I returned a book and Bottom Line Books keeps sending me a bill and states that now they will send it to collections . I have communicated by e mail and was told it would be looked into but keep getting billed .
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keunbail
March 12, 2010
Received unordered Book
Received unordered books and bill
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lears charlie
March 11, 2010
Do not want them!
Have requested no more books and they keep sending their garbage
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Kim Pritchard
March 1, 2010
Still being billed for book I returned
I returned a book to Bottom Line Books along with an additional book they had sent me. I am still mistakenly receiving their bill along with annoying form letters saying I still owe them. I have since mailed them back one of these annoying form letters they sent me with bold writing from me informing them I returned not only the book they're billing me for but I also sent back another book they sent which I did not want. I also copied them on the proof of delivery to their Iowa address and the date it was delivered. This proof of delivery was directly from the US Postal Service, so they have this copy. I want them to STOP billing me immediately.
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Prakash Thakrar
February 12, 2010
unsolicited books
no phone #'s provided; keep sending books and invoices
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walter ormeno
February 9, 2010
billing books not ordered
Keep billing me for books Ihaven't ordered, rip off company..Cancelled twice including today.Thanks...
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patricia van zant
February 9, 2010
unordered books
I DID NOT order any books, don't even remember going to the website. Imagine my surprise to get a hulking package in the mail from Bottomline Books! My address and other info must be being sold by someone. Luckly, my postman, caught it and asked if I had ordered the books. When I said 'NO' he took it back to the post office. This needs to stop. It is a scam of some sort. Now I have to go to my bank and change everything over for fear of being charged for things I did not purchase.
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Proudmale
January 26, 2010
Un-Ordered Book
My father lived with me the last few years of his life as he lost more of his mental alertness. I needed to take on all of his business transactions the last couple of years of his life. Therefore, I know he did not order the 2010 Yearbook.
He passed on in November 2009 at the age of 90 in his sleep, not a bad journey by an estimation. In late December I received I bill for the Yearbook, told them about the situation, asked them to describe the book and send me a return envelop and I would send it back to them. They told me they would just cancel the account.
Received a threatening letter from Mr. Otto Heubner dated January 8, 2010 telling me to pay the supoosedly cancelled bill today. Called them back and was told if they were made aware that he had died, they would have cancelled bill, I guess first person did not really enter phone call -- really impressive.
I do not know about the rest of this operation, but if their tips are as valid and true as their business office appears to be, the book may have -- shall we say A FAIRLY LOW BOTTOM LINE.
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