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pollypocket
August 10, 2010
horrible doctor and staff
I am a past patient of Boulder's Natural Animal but I am not anymore because of some very serious issues I have heard about in the Boulder community as well as discovered myself. According to an associate veterinarian who worked with the owner of the clinic, Dr. Silver, he does not actually do the dental cleanings himself OR the extractions of teeth which I find to be a horrendous fault on his part. I also heard from this same separated veterinarian that he is horrible to work with because of his temper and also because of his wife. I have never had any negative interaction with his wife but I have had negative experiences with the veterinarian in which he got personally offended and stormed off because I mentioned that he was not treating my animal in the way that I thought was medically appropriate. When he returned to speak with he he was condescending, rolled his eyes and as I was leaving I overheard him telling a staff member that it is " a**holes like me that make him hate his job". His use of western medications instead of the eastern medications i preferred paired with the information I received from the former vet made me NEVER want to return.
I will tell any person I meet to NEVER go to Boulder's Natural Animal. There are plenty of Great vets and vet clinics in Boulder ( My animal and I go to Petmenders now and are extremely happy with the level of care as well as the staff) give someone else a try
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marietemple
April 9, 2010
medical negligence
I am a past patient of Boulder's Natural Animal but I am not anymore because of some very serious issues I have heard about in the Boulder community as well as discovered myself. According to an assosciate veterinarian who worked with the owner of the clinic, Dr. Silver, he does not actually do the dental cleanings himself OR the extractions of teeth which I find to be a horrendous fault on his part. I also heard from this same seperated verinarian that he is horrible to work with becuase of his temper and also becuase of his wife. I have never had any negative interaction with his wife but I have had negative experiences with the veterinarian in which he got personally offended and stormed off becuase I mentioned that he was not treating my animal in the way that I thought was medically appropriate. When he returned to speak with he he was condescending, rolled his eyes and as I was leaving I overheard him telling a staff member that it is " assholes like me that make him hate his job". His use of western medications instead of the eastern medications i preferred paired with the information I recieved from the former vet made me NEVER want to return.
I will tell any person I meet to NEVER go to Boulder's Natural Animal. There are plenty of Great vets and vet clinics in Boulder ( My animal and I go to Petmenders now and are extremly happy with the level of care as well as the staff) give someone else a try.
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March 15, 2008
Inappropriate behavior!
Our 12-year-old cat had Diabetes, a treatable disease, but after four months we had been unable to regulate his insulin at home or care for him as well as we wanted to with our available space & monetary resources. He was constantly unhappy and his quality of life was very low. He had more bad time than good time and had to be kept in a bathroom because he couldn't control his urination and defecation. He was very sick. Finally, we made the most difficult decision either of us has ever had to make, and we scheduled an appointment to have him euthanized.
When Dr. Silver came in to give our cat the initial injection that would sedate him, he told us that Diabetes is a treatable disease and he was very judgmental of our decision. Later, after our kitty was gone, we told Dr. Silver that we felt he had judged us unfairly and that, while we knew he was trying to look out for our cat, he should have spoken to us about any questions he had regarding our decision at a time prior to our appointment. I told him that what he had said was inappropriate and insensitive, and he responded that "unnecessary euthanasia" is inappropriate and insensitive. I asked him to please, in the future, try to get more information about a situation before making a judgment. He had no idea what our kitty's quality of life had been or how we had reached our decision, and he didn't try to find out.
Before we left, I again attempted to speak with Dr. Silver. I said that, having worked at a shelter in the past, I could understand where he was coming from. But again I asked him to please in the future try to obtain more information about a situation before making a judgment. He was again very rude and told me, "We're done, " before walking away and slamming the door on me. Rather than allow our cat to be cremated by this insensitive, judgmental person (who, even though he was so judgmental of our decision, still took the money & performed the euthanasia), we decided to take our kitty's body with us and bury him ourselves.
We will never, ever, go back to Boulder's Natural Animal. And we hope that no one ever has to experience anything like this when making the decision to put a friend to sleep.
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