BoxWave

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Category: Services

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United States

boxwave.com

BoxWave Reviews

JM Daul June 11, 2009

Misleading product description

First experience with online consuler electronics seller BOXWAVE proved really awful !

The online product description (for a sync cable compatible with iPAQ 210 on its 24-pin connector) is misleading : they show a cable equipped with the rare and useful 24-pin connector but are really selling plain miniUSB cables, at a really fancy price !!!

Communication with the customer service turned out to be a first experience in learning deaf/dumb sign language...

Definitely out of the box !!

Jean-Marc DAUL
Paris

Trevor January 30, 2009

Bad service

I ordered what I thought was two protective screens for garmin nuvi 760GPS units for $12.95. $16.35 was billed for this order, including $3.40 shipping. The shipping was placing the protective screen in a business envelope then adding 64 cents postage to the envelope. The single protective screen is ok but clearly not worth $16.40. I emailed Boxwave complaining of the high cost and only receiving one screen instead of two screens. They replied the screens are available for $9.00 - $12.00 from other sources. When I requested the email addresses of these other sources they replied the $9.00 - $12.00 prices are other devices not the nuvi 760. BoxWave is a major rip off!!! I will never ever do business with them again.