The company above has totally ruined our Christmas this year.


The water heater that they manufactured and that was "covered" under their warranty started leaking over the top on Christmas night. The family including a 2 year old boy was left with no hot water for 3 days. Today I had to call a local licensed plumber and forked out a hefty $250.00 for the installation of a new unit. Bradford White warranty department had explained to me that they do not cover the labor.


I find it interesting that they had manufactured a faulty equipment and are not responsible for the labor to fix their own screw up.


Just a suggestion: Do not buy Bradford White product unless your hard earned $$$ mean nothing to you.