I have made many phone calls to Haier and have been told several times that a rebate check will be mailed. 5 months latter they still have not sent a rebate !!! "NOW" they are telling me that even if I bought 2 a/c's they will only honor 1. "BUT" still no hopes of getting a check. "DO NOT BUY" Haier products and think you will receive a rebate.... "YOU WILL NOT"