THIS IS A NIGHTMARE. I hired a different company and Bravo Moving showed up at my house. I guess its a sub-contract? Well... I requested the movers box my plasma tv and one full length mirror and agreed to the charges. While they were packing, the foreman said I was “a little over” on my boxes but “not a lot.” So they continued to pack. I didn’t worry about it since he said it wouldn’t be a big issue . Upon completion of my entire house being packed and put on the truck the foreman called the operations manager Louie, who gave me a quote of $3700.00 for having 22 extra boxes and one mattress that was not on my original inventory. My original quote was $1500. After arguing, it was then lowered to $3300 and then $2950, which I still do not agree to. He also charged me for packing my 2 mattresses and 1 boxspring $60.00 ($20. each) and an additional $24. for labor ($8.each.) I did not ask them to do this or agree to this since the original paperwork said they pack all furniture. I was forced to sign the paperwork since I had to move out of my house the very next day and move across the country to start my new job. He said he couldnt leave until I signed the paperwork. I didnt have time to hire a new company, I thought Id fight the battle upon receiving my things. I planned on paying with check/debit card so I could dispute the charge and when I tried to do this, they told me they would not allow this since they knew I was going to dispute it! It was in my origonal contract that I could us my card! Thats the company I hired! This is my right as a customer! I was also told 2-7 days for deliver by the agent and foreman and that was a joke. I came here early to get settled in and my check for the 60% cleared 6 days ago and I still dont have my things (its been 12 days.) Now Im fighting a battle to get my belongings as well as take this company to court. Anyone else who has similar problems should go ahead with the small claims court or else they will keep doing this to other people. Louie told me he didnt care about the BBB ratings and it was lies! He and the other employees have run this company into the ground. We are the ones who are going to change this and prevent this from happening to others. And as you can see by their comments, they are unprofessional, rude and ignorant.

They took a deposit came to load charged more. went to deliver asked for even more in cash to be put in their bank account. After putting the money in cash into their bank account they promised if we did this they would deliver our things today but now they are refusing. What can I do I suppose I will contact the police department as they have our money and thing and are refusing to deliver. They are the worste company I ever met.

Use this company at your own risk! Their website says they are BBB (US Better Business Bureau) and AMSA (American Moving and Storage Association) ACCREDITED but they are NOT and from our experience, it seems for good reason. In fact, when I first started working with the company in Dec. 2009, the BBB website simply said Bravo had no rating. If you check now, though, it says the BBB has revoked its accreditation as of Dec. 31, 2009. I then checked the AMSA website, to find that Bravo is not listed on that website at all. So just beware...

Things started off well until we could no longer get the time of day from our rep, Louie, (who was not our original rep - Chad - he went on "vacation" without warning) would not respond to any of our inquiries about the move, even up until the day before! We had trouble getting them to honor the fact that our original move date was tentative when we wanted to move sooner than the date, even though we gave them about 3 weeks previous notice. Our rep never returned phone calls or emails, even though I called every day during the week before our scheduled move date. He even went so far as to tell us he had, though we had no record of them, and when we challenged him on this, he said he didn't like our attitude and didn't want to do the move for us. Which, at that point, was a relief to hear from his end, because we did not want them to move us either. He said he would refund us our $200 deposit, though a week later we haven't seen any movement on that front.

DO NOT USE THIS COMPANY TO MOVE! WHEN WE GOT TO OUR DESTINATION, ONE BOX OF EXPENSIVE BAGS AND JEWELRY AND WEDDING GIFTS WENT "MISSING" ALONG WITH ANOTHER BOX MARKED "ELECTRONICS" WITH MOVIES AND WII GAMES. NOT TO MENTION WE HAD TO THROW OUT OUR DINING ROOM CHAIRS BECAUSE THEY WERE SO BROKEN AND UNSTABLE THAT THEY COULDN'T SUPPORT WEIGHT. AND WE HAD TO THROW OUT GLASSWARE THAT WAS SECURELY PACKED BUT STILL ENDED UP BROKEN. WHEN WE REPORTED OUR LOSSES ($1500 WORTH) WE RECEIVED ABSOLUTELY NOTHING AND THEY CONVENIENTLY COULDN'T FIND THE "MISSING" BOXES.

I LOVED WORKING WITH THEM! I LATER FOUND OUT THAT YOU MUST HAVE AN ACCURATE INVENTORY. YOUR QUOTE IS BINDING BASED ON YOUR INVENTORY. YOU CAN'T SAY THAT YOU HAVE 3 BEDROOMS AND HAVE A 10 BEDROOM MANSION. IF YOU HAVE EXTRA ITEMS YOU ARE LOCKED INTO A RATE PER CUBE THEREAFTER.