I ordered a puppy on breedernetwork.com and was hopeful even though a few days later I saw all the complaints. I sadly found out that all the complaints were more than accurate. I had to call the company a million times to get any information and when i finally reached someone they told me the poor puppy had a heart murmur. When I asked for a refund they pushed me into trying to select a different puppy. I didn't want to deal with them any longer and I told the person on the phone that I would rather just get a refund, they said no problem and that it would take two to three days. Later that day I got a phone call from them and they tried to convince me to get another dog, i declined again and then they said I would get a refund in seven to ten days. I still didn't get the money and had to contact my credit card company and put in a dispute. I had the most terrible experience with this disgusting company. They don't care about the puppies or the future owners once they get your money. Please stay away from them because they need to be put out of business. Just think of the puppies that they get from puppy mills that die or are sick like mine was if that puppy even existed.

My credit card was charge $1633.58 on January 12 for a Shih Tzu puppy. BreederNetwork.com called me Friday and Sunday to inform me that my puppy would be shipped today, Monday January 31. When my husband & I arrived at Delta Cargo eagerly awaiting the pick up of our new puppy we were informed that our puppy was not been shipped. Delta Air Cargo called the shipper and was told the puppy had not been paid by BreederNetwork.com and would not be shipped until they were paid. BreederNetwork.com owes the shipper for my puppy plus two other puppies they shipped prior to recieving payment at Christmas time.