I purchased, as i always have, butter pecan box of breyers ice ceam from a retailer which i will not name because i love their store. I was a little more than half into the box when i bit down on something very very hard. When i pulled i out of my mouth, it was pecan shells and It Broke My Tooth! I called the company immediately about the incident and filed my consumer complaint. They in turn gave me a reference number to refer back to when in two or three days a representative gave me a return call. They Never Did! I called the company and gave my reference number and guess what? They did not know what i was talking about. The refernce number was not taken in the computer, my name was not taken down, and there was no recoed of me even calling the company! Imagine That! So i had to give the rep. my information all over again and she kept apologizing to me. Well, they sent me out a package to take to my dentist to fill out, sent a package to send in the bos that the prodect came in, x-rays that i had have taken by the dentist, and the portion of the contents that came from my mouth?.(This is what the first reopresentative told me to do in the first place, have x-rays done of my tooth and the estimate of how much the work would cost)|.So now i have the estimate, the x-rays and the pecan shells ready to send in t the company;. So in the meantime they send me what i call a parting gift that says no matter what your dentist says, we are not resposible for your broken tooth'.They send me coupons for more ice cream and other products that the company makes;.Now does anone out ther feel that they are going to fix my tooth? No i do not think so! So my advice to all of you, Never ever file a complaint to a company because they will not own up to their mistakes no matter what it costs the consumer in the end! Yes, their boxes have been ever-shrinking and the prices ever-rising, like we would not even notice, huh!I hope they read the complaints again them beause they ned to hear them". We are the one who are buying this stuff so we have te right to complain about it! If it were not for us, they would not be in business, . I will be back with a later update about this to tell you all if they really refused to have my tooth fixed!

hi the ice cream that i love so much now i don't like at all cause this ice cream taste like butter cookies and cream taste like butter not satisfied at all and it was duble churned and it is gross i am 14 and i like my ice cream just like the next kid that likes ice cream so i know that i'm never going to buy that brand name again

Breyers Ice Cream executives can't add because 1.5L is not 1/2 gallon... 1.89L is 1/2 gallon. So they are screwing the consumer out of honest value for the money, just like the oil companies! I won't buy this product if they give it to me free of charge... they lost a good customer... they can stick this on their profit margins... morons!... and its only ice cream! You simply can't expect that no one will notice and that your competitors are not going to make a better product and hold the line on pricing!