Bridalblvd.com

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Bridalblvd.com Reviews

Tracey-Bridezilla April 13, 2011

Stay away

The beginning of June I ordered 1 bridesmaid dress to ck the quality of the dress I liked before ordering 3 others... the dress came in COMPLETELY different than the picture on line... I figured this is how they make it now..I was going to do a little bit of alterations to make it look more like what I wanted (a pickup style) rather then the BALLOON style that I received.. I then proceeded to order the other dresses and one by one they were ALL different then the next... after shipping 2 dresses addressed to Pei Wu in CHINA and NOT getting refunded "as promised" for shipping these dresses back, AND getting a dress wrong twice I am FED UP!!

My wedding is in Nov and I have 3 dresses that are all different than one another, and one dress that is 10 sizes smaller then I need... I have called/emailed and cannot get this companmy to make me a new dress in the size I need, and a pre-paid pkg to ship the other incorrect dress back to them... REALLY!! I had to go bridezilla on some poor girl who is just a college student answering phones for this company out of Shang Hi! If I do not have a dress in 1 wk, I am packing all the dresses in a box and getting all my money back (dreams) and will have to go local to get a dress I dont care for... what a flippen JOKE this company is!! I am out $50 already with shipping and they want me to ship a dress back again... NO WAY!!

Carbedian October 26, 2010

They just ignore you and will not respond to you emails or phone calls

I ordered a dresses for my wedding. They made promises and guarentee's then turned around and didn't send my dresses. They would keep telling me that they were in customs which was a lie. They told me that they had mailed them and they didn't. They charged me 2 times for my wedding dress. Then they didn't put the sleeves like I had asked them too. They told me that I would have all my dresses by the date that I needed. 2 days before my wedding I had to go buy 6 new dresses because they didn't keep their promises or guarentee's. I would not use this company as they are dishonest and then when they told me that they would send all the dresses at now charge and extras for the mistakes that they had made. I have yet to see any of this and they still have not refunded for all the dresses. They just ignore you and will not respond to you emails or phone calls. I have tried to find out what county they are in and city to file a complaint with the online BBB and can't find them at all. Before you order a dress that is at a lower price from them you need to look somewhere else. They are the most dishonest people I have talked to I have tons of emails that backs all of the promises and things that they were going to do to make it up and they have yet to see anything! Please trust me that they will not take care of what they say or keep promises that they say they will. It was very hard to have to go out and buy 6 dresses 2 days before your wedding when I found the true dresses on their website and then had to hurry 3 days before and not get my dresses. DON"T ORDER FROM THEM THEY ARE DISHONEST!