I bought Bristol West 1 year Auto Ins and made 2- 6 months payment each year At the end of 3 years I did not renew and bought from another co. In my 40 years of buying auto ins I never paid monthly (and so any carry over would have to be at least 1-6 month policy payment for the next policy year) At the end of each policy year I usually shop around for a better deal and then decide whether to move on or renew and I never had a problem doing so . I was shocked when a collection co. called about a passed payment for one month, claiming I owed for the first month of a new policy year which I never renew

Bristol west cannot get away with this scam, and other non insurance companies are doing the same renewal without consent...class action threat is our only hope. These companies have no respect for consumers.

I was told by the insurees claim representative Mr. Harrelson that he was not going to pay for all the days I rented a car because the car should have been fixed in 3 days. The reason why the car sat at the shop in pieces was because Mr. Harrelson refused to put new parts on my car, so when these parts he "approved" were ordered they did not fit my car. To quote the mechanic"the part was cheaply made".

From the very begining this insurance has given me the runaround about everything. Their "appraiser" did not write down that my car was pulling to the right when he looked at my car and so of course Bristol West is trying to get out of paying for that also.