Its been 9 months since I have applied for a rebate at broadbandoffers.com, regarding my cable connection from Time Warner. The promotion was that the modem comes free with a cable connection.
I had changed my address since then and hence reported the same to Broadbandoffers.com. The customer representative who took down the address didnt update the zip code.
However, I received one of the rebate checks (It was for $40). I have no clue how that happened as the zip code was wrong.
Now broadbandoffers.com has informed me that since one of the checks with the wrong address was delivered, the other one cannot be guaranteed? They also seem to acknowledge that its not my fault and blame USPS.
I think its just to say that its not USPS fault either since the address that it was issued to is wrong! Wrong!
These people just will not accept that its their fault that the Zip code wasn't changed. The also keep quoting their terms and conditions that it cannot be reissued. I wonder what the terms and conditions say if its their fault. Hah..the dont put that in there!
These people should not be allowed to do business. If anybody would like to file a class action law suite...Count me in!