Bromalite
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Category: Services
Contact Information
United States
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Bromalite Reviews
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Les
January 18, 2009
Unauthorized Charges
Recently applied online for a colon cleanser product by Bromalite
was to only pay s&h for $4.95 as a trial purchase. As I was checking
my account I noticed an additional charge of $34.95 and was highly
offended. Tried several times to contact customer service only to be
told repeatedly that their computers were down at the time. Finally,
I was able to receive a liver customer service representative and informed them that I wanted all products attached cancelled and
not to further charges my account for anything. Also the trial order
that was supposedly purchased I have not received yet.. It has been
just about two weeks. How can these people take what does not belong
to them. I wanted to gain good health and loose toxins from my body,
not gain a thief and loose finances.
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L K Carr
January 16, 2009
Unaware of $69.95 monthly fee
I ordered a "free" trial of Bromalite. I read the agreement. I gave a credit card number to pay for the $4.00 postage fee to mail this free trial to me. I started getting on my credit card bill a charge of $69.95 for a bottle of 60 capsules that is a one month supply. None of my prescription medicine costs this. Today, Jan 16, 2009, I called and cancelled the debit for Bromalite on my credit card. I spoke with Lola who found it difficult to stay awake as she tried to listen to my complaint. I do have a cancellation number. If, indeed, they do cancel this for me, I will write a positive statement about that.
L K Carr, Irving, TX
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Mertis Johnson
January 16, 2009
Did not order this product
I was sent a bottle of Bromalite, that I did not order, It was charged to my credit card without my permission. I will be returning the bottle, and I expect my credit card to be credited back the charge for the product, plus the shipping charge. I also will notify my credit card company that you charged this to me without my permission. I will expect your promptness in crediting my card back ASAP
Mertis Johnson
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Pwaters
January 15, 2009
didn't order
Bromalite keeps arriving at my house without an invoice and I did not order it. I ordered 1 traial and never ordered it again. There is no way to contact them they do not provide a phone number only the following address
MBM&F-Bromalite
P.O. Box 2012
Riverton, UT 84065
Can't find web site.
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Andreson
January 14, 2009
Unauthorized charges
One day I received a package in the mail, I opened it and it was a product called Bromalite, which is a colon cleanser; while I have been on some diet sites, I did not sign up for this stuff. They have my credit card number and every month I get a charge of $74.85 for product I have not received except for the one months ago and I have to call and dispute the charge; they use a company called reg.net to do their web billing which has other companies I have used in the past to issue the charge on my credit card and it is listed as software. This is fraud. I have my credit card company looking into revoking the vendor rights but for now, every month I have to dispute the charge.
I have called both phone numbers listed in the tiny fine print on their sight and both are out of service numbers.
If you shop on line or visit diet sights, check you credit card statements closely.
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D Newcomb
January 13, 2009
unauthorized debit to my credit card
I signed up for a free trial of bromolite and was followed by an unauthorized charge of $69.95 to my credit card. I will know to check out this complaints website before any future similiar situations as it is near impossible to get the charge removed. My only alternative is to cancel my credit card with my bank. Sadly Oprah Winfrey supports this product but is she aware of the scam that goes with it?
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arizonaj
January 13, 2009
30 Day Trial
READ THE FINE PRINT!!! THIS IS NOT A FREE TRIAL. FIRST YOU HAVE TO PAY FOR SHIPPING. AND!!! IF YOU DON'T CANCEL WITHIN 14DAYS FROM THE TIME YOU SUBMIT FOR THE FREE TRIAL, YOUR CARD IS CHARGED $69.95. THAT'S NOT IT!!! YOU ARE NOW SETUP IN THEIR AUTOSHIP PROGRAM MEANING YOU WILL RECEIVE MONTHLY SHIPMENTS THAT WILL BE AUTOMATICALLY BILLED TO YOUR CARD AT, YOU GUESSED IT, $69.95. I SUBMITTED MY ORDER ONLINE, THE CHARGE FOR THE SHIPPING OF $4.95 SHOWED UP AND 14 DAYS LATER MY CARD WAS BILLED $69.95. TWO WEEKS LATER OR 30 DAYS FROM MY INITIAL ORDER, YEP, ANOTHER CHARGE FOR $69.95 SHOWED UP. UNFORTUNATELY I DIDN'T CATCH THIS UNTIL AFTER THE SECOND CHARGE OF $69.95. HOW THEY TRICK YOU IS THAT YOU ASSUME THE 30 DAY SAMPLE MEANS 30 DAY FREE TRIAL. WHERE YOU GET BURNED IS IN THE FINE PRINT. THIS LESSON TO READ THE FINE PRINT COST ME $139.90!!!
NOW, I CALLED IN AND JUST LIKE THE OTHER COMPLAINTS SAID, YOU GET A CUSTOMER SERVICE REP WHO COMES ON, VERIFIES WHO YOU ARE AND WHY YOU ARE CALLING, AND THEN SAYS, "OUR SYSTEMS ARE DOWN."
TO TOP IT OFF, YOU GET ANOTHER CHARGE ON YOUR CARD FROM FIT-FAC.COM. THIS IS A PARTNER COMPANY PER THE FINE PRINT THAT PER THE FINE PRINT:
I also understand that I will enjoy a monthly membership to FitFactory where i can track my weight loss and get diet advice for a monthly fee of $29.95 per month billed on the twenty first day unless I cancell.
BELIEVE ME, I'M NOT ENJOYING THE MEMBERSHIP. I WAS FUMIN WHEN I REALIZED THAT THIS CHARGE WAS PART OF BROMALITE.
HATS OFF TO BROMALITE. YOU BURNED ME. I HOPE YOU BURN.
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nancy
January 13, 2009
unauthorized charges
This company charged me 69.95 to my account without me authorizing. All I wanted was a free trial that they say you only pay 4.95 for shipping and handling. I did receive the free trial but a couple of weeks later there is a charge to my bank account. I will be taking this further even if it takes it all the way to the FEDS... This is a scam, I just called the company and a lady answered saying to call her back in a hour that her system was down...
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Ohio
January 13, 2009
Fraud to my account
I have had unauthorized charges from three different companies to my account. I have tried to call and cancel there are various numbers that show up on my bankstatement, I have yet been able to speak with anyone. I have tried to cancel all of my accounts, charges are still going through, and their all inconsistant amounts being charged.
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shart
January 12, 2009
SCAM... RIP OFF
THIS IS SUCH A SCAM... PLEASE DO NOT DO THIS. This company claims all kinds of things with their products, none of which are true. When you order this product they claim it is FREE! no it's not. It takes about 10 days to get the product then you get a whole 5 to try it.. when you call to cancel, you can't. I sent mine back immediately and then tried to call numerous times to confirm my cancelation. You will without a doubt sit on hold for 45 minutes to do this. I was under the impression that this had been canceled and then I saw that there was a charge of $69.00 charge reflecting on my checking account. As I went through the whole account i then saw there was another charge for $29.95 for a company called "Fit Fat.com".. I have never even heard of this company before finding their charges on my account. Well, I wish i could report that was the worse, but then... because I do not keep all my money in one account I did not account for this money to be taken so then I found $150.00 in over draft charges applied. I called both companies and complained that I did cancel Bromalite and knew nothing of Fit Fat and that I wanted all my money refunded, which in return they explained that it would take 10-15 working days to do so. I then asked for my fees to be compensated and they refused. Because I could not get through anyone on the phone it is not documented that I canceled this so now my Wamu banking institution will not refund me that money and neither will the other two companies. So, we went from $4.95 cost for shipping to $254.95 in mistakes from Bromalite, fit fat and now Wamu. Where does this end????? PLEASE DON'T DO THIS SCAM.. IT WILL COST YOU BIG TIME IN THE END
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