Orfered a free trial size for just shipping and handling for 30 days. Within a week, I was charged $69.00 on my bank card. Went back to my conformation for trial on email and given no onformation on how to cancel, . Please let me know what I can do before more money is withdrawn fropm my account.

From a e-mail I received I responded to a free sample of TOTAL CLEANSE BROMALITE AND ACAL BERRY NATURE'S BEST via the same e-mail. I am 70 years of age and feel stupid as after I OK'd free samples, I relealized that they added an order for Green Tea (Power Tea) to my bill. I called Bromalite within 10 minutes and requested that the Green tea be cancealed and removed from the invoice. They, Supervisor Cynthia Campbell said she will remove the order and the crediit card charge. Today, 2-11-09, I received via US mail the Green Tea and the crdit card charge of $34.95. So far only a run around from Bromalite. Please advise this senior, Thank You. William E. List

I signed up for the trail offer was charged the $4.95 and 2 days latter was charged another $69.95. I have tried to cancel on line as suggested and allt he information I ou tin comes up on order on file. I have been trying to reach them by phone and have been unsuccessful. I will keep trying...

I ordered a free sample ($4.95 for shipping) of Bromalite and the next month received a charge for $19.95 US ($25.22CDN) from FIT-FAC.COM in LasVegas, NV and $52.25 US 4(68.17 CDN) charge from Bromalite.
I have had the $19.95 removed from my charge, but have had a difficult time trying to reach Bromalite by phone 1-800-715-1354. I have tried numerous times calling them, as well as trying to get another contact number as couldn't reach anyone ; getting no answer. Then today after 3 months I got hold of someone (male) who couldn't help me'. I questioned how they could charge for a product not ordered or received and said repeatedly, "mam, sorry I can't help you" . They questioned why I was so late in respnding???? I tried calling but never got any answer!

When I received my "free sample" it came in an envelope with the bottle of Bromalite and absolutely nothing else with it. That is when it raised a warning bell. I quickly cancelled my card and still am trying to get a refund. I have worked with the fraud department of my credit card and have just recently been given a letter to try myself as they were not successful.

I am so frustrated and feel so stupid that I feel for such a deceitful ad. I should have known better. Now I just want to let others know -- BEWARE!!! This is a perfect example of companies to stay away from.

my wife went online saw the add on aol front page and fell hook line and sinker i came home and read all the small fine print and i realized that it was a scam .I then called them and tryed to cancel they said i would have to wait 24 hours till they got the info in there system they didnt wait 24 hours to take 40 dollars out of her account i tryed to caontact them that same night to try and get them to cancel they gave me run around here and there i asked where there headquarters were and they gave me an adress in lewes deleware. i contacted my local bbb and i found the number to the supposed corporate office i called that number and it was some sort of lawyers office and said the lawyer would be in littigation till september. go figure .. i then asked when i called in for the 15th time that and iasked them where they were located and they said they were in michagan and i asked for there adress and i told them i needed to know so i could send the attorney general there and they hung up on me .. i called 3 times nxt night finally there are supposed to cancel and give refund .. given the things i read on this website i dont anticiapte it coming ... i think that everyone who has a complaint should call aol corporate office and cnn to try to get them shut down and investigated. i already started to call and im going to continue untill they are taken out of business.