Bromolite
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1 stars | | (35) |
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Category: Lifestyle
Contact Information United States
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Bromolite Reviews
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jayd
February 28, 2009
Free 30 day trial
This company advertises a free 30 day trial - In fine print they state that you have to call in 14 days to cancel or you get charged 69.75 and they start sending you the product monthly. This is a very manipulative site. They should state this is big print to make sure everyone understands the terms. you have to read 3 pages of fine print to find this. At 14 days you can't make a judgement whether the product works for you or not.
There are many people falling for this 30 day free trial and misadvertising which is set up to manipulative. I got no free trial. They charged me 69.75 for the product in the end. Please review the Bromolite complaint site and correct their advertising. All companies so advertise the terms of payment in large print not in the middle of lots of small print.
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lisa
February 10, 2009
disconnected phone number
Received the product fairly fast - used with no results - very gassy. When I went to contact customer service at 1-866-897-0663, recording stating that number had been disconnected. Tried contact via email-"no service available"
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william emerson
February 9, 2009
unauthorized charge to credit card
I ordered a free trial of the Bromolite from their website and paid for only shipping as requested.
When the products arrived two weeks later no notice about cancellation was included but within 15 days of my first phone call they had charged me an additional $87.65 for a new unauthorized shipment. Which I never received.
This company as I learned from my credit card company has a no return policy so once you go past the first 14 day, calculated from the time you enroll, you are automatically charged the full rate and the company refuses to refund you your money.
They also, upon request of your free product, automatically enroll you in a company called fit-fac which uses your credit card number to charge you 19.95 per product to be part of their fitness program.
Their claim about receiving this product free is false.
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rital
January 29, 2009
unauthorized charges
just orderd for a free trial with in one hour 3 charges were on my card went to online banking the company is charging or using ce-atmmpsgnatmmp as there name this is how it appears on the bank statement. i called right away the man i talked to said i had ordered something else which cost 34.95 and when i asked what the 8.10 charge was for he said that wasnt us. anyways he said he gave me a refund and it should show up in 10 days yea right. this is an absoulte scam. is there anyone that investigates these kind of people therephone number is 18668970663 and it sounds like it is ran out of someones home please help
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Audie
January 27, 2009
Unauthorized charges
Have had the very same problems with this as everyone else. Noticed three $19.95 charges and two $69.95 charges on my account. After trying t o get through to them last night gave up and this morning contacted my bank and they have to issue me a new card and also talked to their claims dept. and filed a clami against them. This is such a scam and as a result I will NEVER order anything from an info9bb23mercial or online again!!!
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Cheryl
January 21, 2009
No way to cancel, did not receive order
Ordered Acaiburn and Bromalite Colon Cleanse online for a free 14 day trial, I never received the order and I would like to cancel, but I have no telephone number or email address to cancel, yet they charged my account $59.99 and an additional $4.95 for shipping and handling on products that I haven't received. Then charge my account again for an additional $59.99 on Acaiburn and Bromalite Colon Cleanse that I haven't received, but want to cancel and can't. Help somebody please.
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dbnnnnsn
January 20, 2009
one time only - do not renew
we wanted only a one time and do not want to have it renewed. or reoccuring on my bank account. i think this is the correct email address. donna ben-barrak
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MJG
January 16, 2009
Phone number 1-866-897-0663
All the billing info of how they operate IS in the fine print. ~Problem is they send the trial and start your fourteen day free trial the moment you order is final. You are supposed to get the free trial. In the mean time they bill you for the $69.95 for the monthly supply that you agree to pay on line in the fine print, forever until you cancel. Then by the time your 14day free trial is close to running out your monthly supply shows up. They bill you ahead of time and ship the next order when you should be soon needing the next amount. ~ Problem is, sometimes the free trial doesn't show or the monthly supply doesn't show and they still bill you because they CAN! Cancel your order at 1-866-897-0663. They will answer, but you will hold behind 80+ callers which equals out to be approx 15 minutes. They give a confirmation number and get the operators full name. Write down the date and tele of who you talked to because if you end up reporting it to loss prevention people on your credit card account, they will want that information and give them the website to these complaints so they can see that you are not the only person with these problems. Hope this helps the rest of you. I, for one, am done with online health purchases. In the long run it's cheaper and problem free to walk into a local health food/ vitamin shop and get the same product under a different name.
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MJG
January 16, 2009
Charged me $69.95 w/o sending my free trial
Originally I wanted the Acaiburn because a friend reccommended it to me. I received the trial, still am on it, but nothing seems different, energy is the same, still wanting carbs, so I don't think this will help with boosting my metabolism. Then I read on about the Bromolite on the sites reccommended link. Took the free trial for $4.95 S&H. They billed me $69.95 and I have not seen any of the product, trial or monthly supply. I called the cancellation number and was number 83 in line. I waited on hold approx 15 minutes. The operator was very nice, cancelled my order and gave me a confirmation #. He said the money would be returned to my acct w/i 12 busn days. He stated that in the fine print it reads that Bromolite sends a trial amt out and bills for the monthly the same day. By the time your 14 day trial runs out your monthly supply arrives. The 14 day trial starts when your conf# shows up on screen, not when you begin taking the product. NOT GOOD BUSINESS PRACTICE. Live & learn.
I called my bank and they said that the company has upto 30 days to return the money and if they continued to take money from the acct that I would have to close and reopen a new acct. Now I know better.
No more online purchases for health products. After reading all of the complaints on different sites, it all seems like a scam and none of them have lived upto their end of the bargain. Back to the gym!
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brenda ryder
January 14, 2009
took out money they were not authorized to
I got free trial then when I tried to cacel I never could contact anyone in person on telephone . they took over 100.00 out of my account in less than 1 month. I got a trial bottle never received any other bottles but have been charged for them.e
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