I have purchased two different i pad cases at Brookstone 10 days ago. When I found out that the new I pad two was coming out tomorrow I called Apple and ask them if I am able to return my I pad for the new I pad II and they said yes and not only that but they were also going to take back my travel case for the old I pad even though I didn't have an original box for it. I was so happy that my money wasn't in waste so then I called Brookstone asking the same question for the bluetooth keyboard case that I had paid 100 dollars for and the silicon case and they said that they will not return it with out the original box. Who saves the box for everything when you actually like the product? I don't live in a mansion... I think in special circumstances like this Brookstone should have somekind of plan to protect their customers purchases. I mean who will go there and buy their product? I am not ever going to buy any accessory from there any more cuz they sure don't care about their customers as long as they are fine... Brookstone should realize that even though they are not losing money for this but in the future they are losing a customer who is able to purchase a lot more... Why waste your money... Go to apple store and buy your accessory from there cuz at least they care about their customer and are responsible for the products that they sell. I suggest Brookstone to do something about this kind of special circumstances... I wonder if the president of Brookstone has boxes for all his purchases at home...OH maybe he doesn't cuz he doesn't buy anything from Brookstone.