Hi,
I have been trying to contact the BSNL for reason for delayed connection after shifting my location. I see all the BSNL officials of KR Puram in all category are very negligent. I have around 15 telephone numbers of different official. None of these respond to the calls I make. After no months now I have realized that this effort to contact these BSNL guys is of now worth. I am now shifting to a private service provider who has a very good customer care.
God only help BSNL if they don't realize that value of the customers.