Sir,
I , Dr Rakesh Ponnala, using BSNL broad band service from last month under the name of my father Sri. Ponnala Ramaiah, tel no. 0870 2573442,took monthly 500 plan which has 2.5 GB limit. After checking the usage on the server, I could note clearly that the uploads and downloads I used in the month of november was 1428253 kb, which is equal to 1.3 GB, that means I havent crossed my download limit. But the bill is showing Rs.983.

Kindly rectify my problem.


Thanking you


Yours faithfully
Dr Rakesh Ponnala