BSNL Broadband

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Category: Services

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India

BSNL Broadband Reviews

sridevi-rishiaalayam August 31, 2009
irresponsible
I am writing from chennai.our no is 04425503285.Our internet broadband is not working for the last 1 month.Inspite of repeated complaints there is total irresponsibility on the service engineer's part.They have hardly looked into it.I tried complaining to 1504 -complaint no for broadband they disconnected the phone without giving our complaint number.I want an explanation to this.Is this the service Bsnl customer care offers to its customer.Kindly guide me in dealing with this matter

With Regards,
Sridevi
vsankar August 2, 2009
poor connectivity
I am having a bsnl telephone connection with an unlimited package for internet in the name of my brother V.Muthuswamy.Though the connection is in the name of my brothe, I had been using the net for my trading in stock market.hough the packages entitles an unlimited sevice, the internet link gets snapped very frequentlNot a day passes without the services getting disrupted at regular intervals and you may be lucky to get your links restored by swithing the modem off and on repeatedly.This public sector undertaking is suffering from incompetent prsonnel, sub standard equipment and poor customer service.hough a helpline is availabe to voice your complaints one should be lucky enough to get access to this line after many attempts.Even after getting conncted you will be asked to wait indefinitely, ultimately the link will be snapped alogether.Recently I did not get the link to the net for a continuous period of 2 days under the pretext of some server problems which I am unable comprehend.One can understand the frustration of a trader when his scrips are moving in the positive direction, all of a sudden your trading gets snapped, thanks to bsnl.
KRISHNAN TENKASI July 28, 2009
Can not see user accounts
I cannot see my user accounts because password and my ID WHAT I am using the service not accepts .how to rectify krishnan
Rama Shanker Dubey July 19, 2009
Internt gets disconnected
I have a BSNL broadband connection. The moment I switch on the connection, after few minutes it automatically gets disconnected. This is a regular problem with my broad band. Please get the fault rectified.

Rama Shanker Dubey

phone: 0542-2317190
e-mail: [email protected]
Address: 55, Koshlesh Nagar, Sunderpur, Varanasi-221005, UP.
nehavishal July 15, 2009
GETTING BILL WITHOUT CONNECTION
Respected sir,

Myself is Vishal Nimbark, sir my address is B103, PMO colony, C-58/20, sector 62 Noida.

Sir, i had applied for BSNL Broadband connection though a consultant but after 15 days of waiting he has told us that bsnl broadband service is not available in ur area, so finaly we have told him that we dont want the connection. Afterwards we did not received any call from BSNL office.

But now even if we dont have any phoneline, dont have any modem and BSNL has given us a bill of Rs. 2078, the given phone number is S62 2401782. I had not recieved first bill. I got second bill at my address.

we have been to BSNL office, sector 62 and met many of the officers, but none of them is responding properly, one of them said us to pay the bill. why we should pay even when we are not having any connection????

I HOPE U WILL DO NEEDED ACTIONS IN FRONT OF THE OFFICERS WHO ARE NOT EVEN CARING FOR CHECKING WHETHER THEY HAVE PROVIDED CONNECTION OR NOT, AND JUST THROWING BILLS AND WASTING TIME OF PEOPLE.

Thank you,

Kind regards

Vishal
Prosenjit Das July 15, 2009
Faulty broadband not repaired for months
I am following up with BSNL Ranikuthi, Kolkata to repair my faulty broadband line for months without any output. Every time I log a complain, I get a message/call from BSNL that the problem is fixed, but nothing happens. I'd visited BSNL Ranikuthi & Jadavpur offices several times and requested a permanent solution. I was also promised that the connection wires will be changed, which is pending for months.

Can something be done with this kind of poor service from BSNL ? My problem ticket number is X-8160.
November 19, 2008
slow
sir my broad band is slow & landline somtime in comming calls doesnot rings
October 13, 2008
Broadband not working
My broadband is not working for last ten days. I have made complaints online but still no response. Really a poor service. Please help.
September 9, 2008
No internet connection
I lodged a complaint (No.88136183) at BSNL customer care on September 3, 2008 as my internet connection is not available. They promised that a technician would be calling me to resolve the issue. Till now, no one called me and the issue is not yet resolved. Please make arrangements to get my broadband internet connection resolved immediately or else dont send me the monthly bill as I will not pay the monthly rent as I am not getting the broadband service
September 5, 2008
Broadband not working
When ever there is problem with the BSNL Broadband, After logging a complaint there is no action taken this is always we have to wait wait wait and only wait. There is any we can escalate the Issue in BSNL?

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