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Fooller
August 9, 2010
My broadband is not working properly
My broadband is not working properly. that means if internet is connected then with i few minutes it disconnected and it happpens continuesly for more than a week. i am totaly rely on internet for my job and so i am sufferred a lot. automatic disconection and someday whole night internet is not functioning...
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Bayranov
August 6, 2010
The internet connection which is provided to me is of speed around 2 mbps but from last month speed is hanging near 90 kbps-100 kbps
The internet connection which is provided to me is of speed around 2 mbps but from last month speed is hanging near 90 kbps-100 kbps and if you talk about download speed which was very fast earlier now it is around 2 kbps-5 kbps...
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Brizis
August 4, 2010
My broadband connection is getting out frequently
My broadband connection is getting out frequently, server not found error is existing for along time frequent complaints were made and no response The equipment and accessories are working normal. Getting vague and irritating replays from BSNL OFFICE.
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Heyllome
August 2, 2010
This has been a long trail for me and unnecessary headache
I had applied for BSNL Broadband in June 2007 - ONLINE. To my surprise with in next 10 days BSNL linemen came and fixed Landline. On asking about Broadband they stated itll be given in next one month or so (they asked 100 rs as "khrcha pani" which i gave). Initialy for 10 days this connection(28436069) was working and then it went dead. From then on im dying to here ringtone in that dead receiver. I thought BSNL guys will set it right once they will come to provide Broadband. My waiting period kept on increasing and when it reached about 2 months and i received my bill i thought its high time to start following BSNL. I called up their call center at number given in bill...it was engaged. I wrote complaint through net...nothing happened. I kept on getting billes every 2 months with increases amount though phone was dead.Then i could locate BSNL offic`e in my area (Avalahalli) and there i met Mr Kumaraswamy JTO, Avalahalli. He asked me to give a letter for reconnection and initial amount and he will ensure to get other amount waive off and give life to connection. i did the same. paid amopunt too. But nothing happened. Again i went to mr Kumaraswamy for update. he said-its government office it will take time. I got to know noting is going to happen and i wrote a mail to which was mentioned in BSNL Website. After this i got a call regarding confirming my complaint. A few days after this i got call from Avalahalli office stating i need to pay due amount and connection will be given. Now the question is when i havent used phone why should i pay? This has been a long trail for me and unnecessary headache which im bearing since last June.
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Ferdunie
July 30, 2010
They installed my modem on 11 april, but the password they provided is not working till date
I had applied for Internet connection on 31 march 2008. They installed my modem on 11 april, but the password they provided is not working till date. I contact everyone i could, but all in vain & now i am fedup of all this.
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Ember
July 30, 2010
BSNL says foul words if we ask them to solve the problem
After I applied to BSNL for broadband connection, i got it after 6 month. after getting the connection, it didnt worked for 15 days. no one came for help. after i got it solved it by another proffesional, now bsnl is not giving me the email id and password for checking my usage rate. 1957 is the number where 24x7 it is engaged. the employees of BSNL says foul words if we ask them to solve the problem. BSNL should be urgently given to any private player.
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Ericka
July 29, 2010
Internet disconnect any time & connect after 2 hrs or 3 hrs
Internet disconnect any time & connect after 2 hrs or 3 hrs. if we complaint no answer. if reason is asked no body able to give the reason.
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Machina
July 28, 2010
Since 3 months broad band at our home is not working
Since 3 months broad band at our home is not working.We have given complaint twice through the call center, they provided us 2 diffrent complaint numbers.Whenever we call back & ask them about the status by specifing the complaint number they try to give us new complaint number & will give sick reasons for not attending the complaint otherwise they will put on hold for nearly 1 hr after attending the call.
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Crombolus
July 27, 2010
Very arrogant employee
I talked to the customer care executive about connecting internet through mobile on laptop. But he was very arrogant in talking and was unable to solve my problem. It is very ridiculous that a customer care executive talks in such a manner. It is very agonizing.
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Kvenkataraman
October 5, 2009
Phone and Internet connection Dead
My BSNL telephone (265757583) and Internet is out of order from 17th of September 2009. Despite giving complaints no action has been taken place.
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