BSNL

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Category: Education

Contact Information
India

[email protected]

BSNL Reviews

BANKIM GHOSH November 26, 2009
claim for prize money
I have received an SMS Regarding won the value of amount $300, 000.00 on GBP in the 2009 (UK LOTTO )
into mobile draw this value of amount we don't know to claim so please guide us in earliest.

thank you
Shiv Charan November 20, 2009
Wrong Billing
It is requested that I had a mobile phone no.9411100328 which was connected on 7th Aug 2009 with GPRS facility but internet service was provided on19th sept. 2009. This service was quite unsatisfactory, so, on 11th sept.2009 I requested to disconnect this connection permanently. My mobile no.9411100328 was disconnected on 17th sep.2009.

I was shocked to receive the Bill of Rs. 2, 27, 194.00 for just 18 days i.e from 19/08/2009 to 5/09/2009. The bill shows 24hrs. Black berry net working continues only. It is interesting that the credit-limit Rs.1000.00 has been shown in the bill. No intimation was given to my regarding the heavy amount bill. I hardly used this service.

On oct.28, 2009 I received next bill of Rs. 64, 004.00 without any call details or specific time. Total amount shown in the bill is Rs.2, 91, 198.00.

I tried to talk to Senior Officials but nobody is ready to listen and neither had they responded my application of enquiry about this heavy billing. Their answer about my application under Right to Information Act is very unclear and they missed too many points.

I am a retired 72 years old person, me and my wife is under immense pressure. I visited Hardwar office manytimes from Roorkee. They tried to thrend me through phone calls like I am criminal. I am sure the usage of internet must be done by somebody else and their staff is involve in my internet security breach. Please help me.

Please help me to discard this fake bill and penalize the real person behind this scam
Chintanverma November 14, 2009
Rs 45 deducted
Sub: Reversal for the Rs. 37 deducted without my permission on my prepaid number: 9413926524.
I received a call from the number 9414000515 at 14/11/2009 06:09:40 where recorded voice was for caller tune. I disconnected he call and after some I received he message as confirmation of activation of caller tune and Rs. 37 were deducted from my balance. I called customer care immediately and informed about the same. Customer care executive was not ready to lodge the complaint against it. However he said that if that is the mistake form BSNL then we will get the refund. However he was not ready to lodge the complaint and provide me the complaint number. The other part it I had to call 5 to 6 times to talk to customer care. The phone was hung up 5 times. Finally I called again at night and talked to representative Rahul and he was not lodging the complaint however when I requested him he did hat and provided me the complaint number k157894822. Now caller tune had been deactivated but the amount has not been refunded yet.
I did not opt for the service at all. In order to avoid such circumstances I switched off the mobile but it has been activated on my mobile without my consent. This is the forced way to sell product or services. I request you to refund my balance because I never opted this. This is a forced service.

Regards,
Chintan
9891253253
[email protected]
m k sinha November 14, 2009
wrong activation of bsnl stv Rs. 49 on 6/11/2009
my mobile no. 9470358064 recharge with STV 49 for 49 paisa std/local/sms with 6 months validity on 06/11/2009 and message received "you have received credit of Rs49 from no. 138212 ref no. 270284629 shop keeper mobile no. 9470594200 recharge with STV Rs.49/ at 1:02:55 pm when I was not getting STV49/ rate asked customer care they told your mobile was rechrge with Rs. 61/ and validity 1 month which is wrong. It may be rectified to 49 paisa std/local/sms
The complain was also made to customer care ranchi on 06/11/09, 11/11/09 at present I am getting rate on bsnl mobile 50paisa and on othernet work mobile 75 paisa
m.k.sinha
rishi kumar srivastava November 6, 2009
incoming and outgoing call problem
my bsnl prepaid mobile phone does not work when i dailed number then computer say that your incoming call facility not found and my phone no. is 09453696277
October 30, 2009
not able to send message & network problem
Hello,
I Sunil Durane wanted to make a complain against BSNL Network i am not able to may phone calls & even not able to send the message so please help me my cell number is 9422107250.
with regards
Sunil Durane
October 28, 2009
PHONE IS DEAD
MY TELEPHONE NO 0250-2501377 IS DEAD. WHEN I TRIED TO COMPLAIN ON 198 IT SAYS THAT THE NO IS INVALID. PLEASE CHECK INTI THIS AND KINDLY START MY TELEPHONE.
Nibha Sharma October 26, 2009
Phone dead
My office Landline Number: 0141 2368416 is Dead frm last 15 Days. I had already made complaints many times regarding the same.Please see this and make my landline to work.


Thankyou...
Yogendra Kapil October 23, 2009
Land line phone dead since 04/10/09
My land line phone 0120-2649433 provided by BSNL is faulty/dead since 04/10/09. I have registered complain on 04/10/09 vide no. 00429. this is dropped on 08/10/09 without correcting the phone. I again registered complain on 09/10/09 vide com. no. 00457. no action has been taken till date.
Ramdula_ Thakur09 October 21, 2009
Lanline dead
Hello,

My landline connection is not working since last week, kindly look in to the matter, closing with the details.

Holder name: Rambabu Thakur.

Tele No# 0251-2361041.

Mobile: 9769422487

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