Dear sir/madam,

I am resident of chennai. I am a user of BSNL broadband connection-mogappair east exchange since January 2009. My experience with the connection is so terrible. Initially the connection was interrupted due to lot of cable problems. The customer service people is more pathetic than bsnl employees in a sense not able to give proper information, no proper English and rude also. When we step in to BSNL office also, they will speak in a way that they are in the cadre of IAS. Some contactable person will not be available at all during office time. when we have a complaint to other private service providers, they respond with in a hour ans make the problem set right. But in BSNL the poor working culture and process will take a week some times to solve the problem. I am putting this complaint not in a mood that it will have the impact, but to just express my concern. Hope this medium understands that there are many users who suffers from BSNL even though nothing cant be done since it is owned by Central Government.

Sir
I would like to complaint for a dead phone from one month. My phone no is 01822-247389 from nangal lubana kapurthala.

phone is dead and the no is 23313054

SIR TWO BSNL LAND LINE NUMBER DEAD CONDITION STILL NOW NOT ATTEND PERSON COMPStatus
Sl. 1 93513959 PEDDING SO DO NEEFUL CHENNAI
EGMORE BSNL OFFICE

sir,
i have bsnl bb connection but icould not checking my
usage of broad band. bsnl give me a user name and
password . when i use this password and user id, display message invalid user name and password.
what is this ? like a fun with bb coustmer. not giving
responce and not solved problem.
thanking you

natvarpatel