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September 20, 2007
Poor service!
I am an unfortunate subscriber of the Great BSNL which proudly say "Connecting India". But the reality is they are not even able to Connect the metro cities. I have given a request for telephone shifting in the month of March 2007 from a place in bangalore to the very next exchange limit. Today i am writing this on 21 Sep 2007 and unfortunately they are still unable to to the shifting of my landline. I have stepped in many times to many offices to complaint regarding the same, nothing happened except they shuttled me from here - there... Met the officers in duty, who are like not bothered at all about any such problems, and never take any steps. Finally the company has issued an Work order no.51007601 dated 21 July. According to these orders, the connection was supposed to be reconnected with in 5 Working days and until now they are unable to anything on this. The funniest part of this is the number which is being used by me from many years, is now disconnected for shifting since March after the application is given initially. Neither i ma able to use the phone from the place its existing, nor they are connecting this to the new address. Amazing na?? Thats what BSNL is in india... "Simply Disconnecting India"!
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September 19, 2007
Roaming problem
I am a Excel prepaid customer and have a taken a number one month back. I am terribly disappointed by the roaming facility provided by BSNL.
Signal problem, outgoing calls and all major problems while you are in roaming. Please do not use BSNL services when you are in roaming.
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September 18, 2007
Most of the time phone remains dead
BSNL service worst, no body to listen your problem. And everyone who has BSNL suffering from the same.
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September 11, 2007
Poor service!
I have obtained dataone connection during middle of June 07. While providing connection the CD supposed to have been supplied along with the kit was not given. The line men has just completed his job and gone. The system was not working till 15 Jul 07. Number of complaints given, service centers were contacted but no fruitful result. The first bill was heavy and no response to my written complaint from the bsnl authorities. The second month ie. july 07 bill also was beyond imagination. I am yet to receive the Aug b ill, the fate is not known. I am quite sure my telephone connection/data one connection is being misused by the department or somebody. No help is coming forth from call centers of data one. I am the user of BSNL landline for more than 2 decades. I am willing to surrender the phone too if this problem is not addressed by the Department.
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September 11, 2007
Our land line is giving problem
We have complained about it , but no action is taken till now . I cant understand what is the problem with you people. Please do consider this complaint and respond as soon as possible.
Thanking you,
Adress:
RR.ARCADE APTS ,
HNO- 1-1-524 ,
FLAT NO-G5,
GANDHINAGAR,
HYD. Yours dissapointed customer,
M. swetha.
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September 10, 2007
Unlimited delay!
I live in kerala, thrissur. Well its been 7 months since i applied for a broadband connection. When i applied they asked for 2 months time and now its been 7 months and not a glint of hope. But the best part is that in our area its just our locality (valapad) thats been denied connection and as far as i know we have demanded the max no. of connections under our head office. When i ask them about my connection they say that the order and the equipments have not come. Well its been 7 months and they are supposed to give it in 1 month!
Beware people!
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September 4, 2007
Broadband connection is not working
I, Alex J Victor have a phone connection with BSNL. My consumer no is 47794220 and my phone no is 25723794. I am having a plan of 900plus. I am using this phone only for internet. But from the month of August internet is always have the problem with connection.
I am keeping on complaining this but there is no action taken from your side. It is a month old story and still this is not resolved.
Customer support people admits that there is a problem with landline (it has disturbances), also a problem with modem. The people at the exchange admit there is a problem with telephone line and modem. Still no actions taken. Please replace the modem and correct the telephone line.
Kindly take action on this matter and resolve this with reversal of monthly rent for the month of August.
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August 30, 2007
Telephone line getting dead quite often
I am a subscriber of BSNL service and a native of PIlani (Rajasthan). Since July my land line phone has got more than ten times. It has once again got dead. I am really fed up with the services of the BSNL. The position has become worse after the company has done underground cabling. It is really a matter of great concern, not only to me but to the other subscribers of BSNL also. How can a public sector company can afford to do this in this age of fierce competition when all the other private companies are eying on the market to capture it.
I have been trying to register my complaint at phone no. 198 but no body is picking it since 28.8.2007. I have started thinking of giving up this facility and opting for s0me mobile/cellular service.
Thanks.
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August 28, 2007
Internet not working properly!
I took a new dataone connection about 2 months before. Its not working properly from the very beginning... inspite of making repeated complaints, nobody comes to check out the things... i don't know what to do other than discontinuing with it...
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August 13, 2007
Phone/Broadband shift problem
The phone and broadband is in my dad's name, I. A.Poonacha. We had booked for the shift on June 25th 2007, its been almost two months and we have not got the connection yet. Repeated visits to the BSNL office was in vain. Initially we were told there are some cable faults that need to be rectified and the later we were told that we will get in 2 days. But its been almost 2 months no solution yet.
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