Hi,

I have sent a mail to the Head of BSNL Cellular Services, Jaipur (Rajasthan), but till yet nothing received and no response, they never care about anyone, even judicial matters.

I wrote to the Head :

"Dear Sir,

This mail is regarding to complaint for my bsnl prepaid services, that since a month I am unable to avail the services of bsnl due to barred services, why I don't know and also continuesly in touch of your customer care persons, but till yet never getting any resolution of the issues, why please clairify me what happened and why ?

My mobile SIM has life-time validity, full of balance, documents delivered to the BSNL, no any issue from my side, and also your customer care support team says, that I should not receive any issue in this case and according to them no issue has raised due to any reasons, but don't know why my services are barred.

BSNL Service Type : Prepaid Excel Services
BSNL SIM Holder : Mrs. Chandra Kanta
BSNL Prepaid Number : 9530132130
Documents submitted : Voter ID Card, Photo, Residential Proof and others as required with the Application Form

Please help me out with this issue, because this is very important number for us.

Regards"

Tell me what shall I do now and how ?

Waiting for positive reply...

i am using bsnl prepaid connection having no.+91 9417094195. i want to deactivate the mobile radio pack from my mobile for which i am charged rs.19 per month. i have made several calls to customer care but no attempt had been taken by them.

i m a customer of bsnl prepaid mobile network having a No. 9437736233 . And i m active my GPRS network for surfing net. On dt.07.01.2009 i was recharged the Rs.99/- net recharge voucher which is valid for one month. At that time my a/c balance was Rs.236/- but on dt.14.01.09 my net has been cut due to insufficient balance which is unauthorisedly cut by the company. Company has cut my RS.199/- balance there for i register a complaint No.3331709 on dt.16.01.09 but the company don't send me any feedback or refund money. please kindly take any action to my complaint.