I am using a bsnl pre-paid sim card #9493365434 which failed to work after about 1 1/2 years of use.
When I approached the local bsnl office at Puttaparthy, AP 515134 in order to replace the card which still has a balance of Rs. 480 and odd, I was told by the customer service officer, a Mr. Venkat Reddy that they had no blank sim cards and that I should go back after a week.

When I called the office after 3 days, another person told me that the blank sims were available. So, I again returned to Mr. Venkat Reddy on Saturday July 03, 2011 and filled up an application form for a duplicated sim with xerox of ration card and photo and old sim card. He then gave me the duplicate sim and told me that it would be activated after 2 hours. It is now Sunday evening, and more than a day but the duplicate sim is still unactivated.

My telephone number 9493365434 has been registered with banks and offices as my official number, so I am experiencing a lot of difficulty without this number. I visited the office in Puttaparthi two times, but still the duplicate sim is not working

sim card registration failed from 29/11/2010. plz register my sim . my mob no.9438410386