BSNL WRONG BILLING COMPLAINT
CUSTOMER ID: 1007957837, ACCOUNT NUMBER: 1008024737, CUSTOMER TYPE: INDIVIDUAL
PHONE NUMBER: 01274-260198, BSNL REWARI
Please note the following irregularities in my (telephone & B/B) bills from 1st July 2010 due to BSNL system change and could not be corrected by Rewari BSNL office, holding Chandigargh BSNL billing responsible for this.For this job I have visited number of times to BSNL Rewari, account officers, Sh. B.L Darji & Sh.P. D Tandon.But nothing is done to solve the problem and every time holding Chandhigarh billing office responsible.I kindly request you to correct all the bills for the under mentioned irregularities, so that I can pay my bills for the corrected outstanding amount immediately in the mutual interest of BSNL & customer.
1)My B/B plan mentioned in all bills from 1st July 2010 is, BBG-FN-HOME 500- COMBO is wrong .It should be BBG FN-HOME 600 Combo, upto 31st December 2010. From 1st January 2011, I changed my B/B plan from BBG FN-HOME 600 Combo to BB-HOME COMBO ULD 900.
2)For this correction, you check my previous bills for the month of June, May, April, March, February, and January of 2010.
3)B/B usages free for the night (0200-0800) is also charged in all bills.Night free usages should be deducted from all the bills, from 1st July 2010, onwards.
4)Therefore, I kindly request you, please correct my all bills from 1st July 2010, for the above mentioned irregularities either due to system change of man made mistakes.
5)I shall be gratefull for your kind cooperation.

Naresh Kumar,