I rented from budget in December They sent us out in a car with no block heater in -47 degree weather the car would not start I called budget and all they bsaid was oh well it is optional in some cars. So we tried to push it into the garage but the bumper cracked because of the cold. Then we tried towing it and it cracked the back bumper not alot but it did crack. We has to fly out the next day so we had to do something and budget would not do anything they then took 3400 off of my visa card and then would give my an invoice of what they charged. I would never reccomend them to any one. the car had a block heater it would not have happened. The service was awful and they told me that I was a liar and that it did not happen that way.