Picked up a Hyundai Elantra with paint on the passenger seat and passenger door. I thought, "Ok, this is not how I would want my cars going out, but maybe they are busy because it is Christmas and all". I thought it was SO obviously all over the place that there was no doubt they knew about it. I am not much of a complainer, and it didn't affect my ability to drive the car, and it was otherwise clean, so I left, did my visiting with my family and friends and went to turn it in a week later. I told the guy who received my car that I was surprised it went out that way. I was not in any way ugly about it, and I was not looking for a refund or any kind of special treatment. The man said it wouldn't have gone out that way so I must have done it. My jaw dropped! I told him it was like that when I picked it up and he said he doubted it since it changes hands so many times during the process of "cleaning". I said, never mind I'll tell them inside. I went inside and explained the paint, the girl gave me a look, and called the manager. The manager came out, I explained what happened, she rolled her eyes and said, "there's nothing I can do, but I will look at it". I followed her out to the car, she looked at it and said, "Mm, nope, it wouldn't have gone out of here like that, no way", and walked off. I said, "God is my witness, it did go out like that". She just said, "Nope, you will be charged for this". I was incredulous. What could I possibly do now? I am the one that DIDN'T complain, so it is my fault? I know now I should have complained. Now I know how an innocent person in jail feels like...sort of. I cried all the way home. But then my sister said, They probably just recycle the car. If you complain, fine they get you another car, but if you don't, you get stuck with a bill. Hmmmm. There is no way, if it "passes through so many hands", that they didn't know about it. It got me to wondering how many people would just pay the bill and go on with life. Ok, I know, it sounds like a conspiracy theory, but I am innocent, I did not do this. How could so many people there NOT know about it? So beware of the Budget Rental at the Hobby Airport, Houston, location! And complain, complain, complain!