Called in February 2010 to cancel membership. Representative was extremely rude to me when I attempted to cancel the subscription. She tried everything in her manner for me to keep the subscription. I should have called back the next day to confirm the confirmation that the membership was indeed cancelled. I should have looked closely at my credit card statement, but I didn't, my fault. I see two charges of over $24.85 on my credit card. I attempted to explain the situation to the rep, but to no avail. She cancelled my subscriptions, and I received in the mail that they have proof that I subscribed to the membership. I want them to find my phone call proofing that I cancelled. I am also complaining to the BBB.

I purchased I renew braclet on line from I renew.com - after purchase they put on marketing people I listen called was recorded they said I would recieve materials in mail and look at them and would have time to cancel if I wanted to. there was a one dollar trial charge which expired 11/16/2010 - it came with a free 100 gas coupon. I recieved the material today ll/18/2010 - went on line to get the 100 free gas voucher and couldn't do it and read complaints from other people who had the same problem. I called to cancel, spoke to Jonathan who was very abrupt and told me I was doing the wrong thing to get the gas voucher I tried what he said but didn't work, I told him to cancel the account and asked what my credit card whas charged he said 29.95 I just received the material and called as soon as I could, but missed the trial date by 2days so that's why they charged the 29.95 dollars. To me the whole thing was a scam I had asked if my card would be charged and was told I had enough time to cancel after reading the materials. I will put a dispute in with my charge card but somebody should stop this. I am a senior but I trusted that they were telling me the truth. the tial ended on the 16th and I recieved the material on the 18 and Jonathan said they gave me a telephone# to call to cancel - never happened I was supposed to get the material first. thank Mrs. R.DeMonte
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I have been noticing a $24.95 debit transaction coming out of my account since April 2010. So I called the customer service number and they proceeded to tell me I had purchased a membership in April. But they cannot give me any other info as to what website I did it on. I also asked them if they could get my personal information like account number and credit card without my permission, and EVAN ( the rep) that I spoke with told me YES!!! Unbelievable!! He basically admited that they can steal info without our permission to do so.. I am waiting on my letter to send back to them to get my refund. I highly doubt that will happen, but I have my attorney waiting as well!! : )

I have requested that they stop charging my account several times to no avail. I will have to cancel my credit card and change all my bill paying options (which are numerous) because they refuse to stop charging my account every month.

I received a call that said I was going to get a free gas card and gift card from walmart for $1.00. I wrote down the cancel phone numbers and when I hadn't received anything I cancelled them after 2 weeks by phone. I have since been charged 2 times for 24.95 since I cancelled them. If you call the number by your charge, they are always closed. They say go to our website at program..com. That's not a typo. they tell you 2 dots. there is not such website and you get not satisfaction even though you try and tell them you are already cancelled. How does a person stop these people?