My experience with Budget Van Lines was not pleasant. Please do your research first regarding this company. I question some of the movers they contract with or find for your move. I normally do self-moves and wished I had never considered seeking out a full-service moving company. Budget VanLines sent out a local moving company that showed up late in the evening expecting for me to allow them to come in to my home to do the move. The truck was not a company truck with their logo on it, but was an Avis Rental truck. The trailer was so dirty and filthy filled with debris, etc. I have spoken to Amy, Bonnie, verbally; however, the Manager, Melissa Lilly/Lily, never responding to my written complaints. I have a funny feeling that when you speak with Sales in NY, they only have one rep named Alan Katz.
Again, my experience could be turned into a book! I too would love to see an action class lawsuit against them, if I were financially in the position to hire an Attorney, I would do so in a heartbeat! Please do your research first about Budget VanLines and many reviews are not positive-they are crooks!! To All: NEVER USE BUDGET VAN LINES!!