Buds Gun Shop

5 stars
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4 stars
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3 stars
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2 stars
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1 stars
(9)
Category: Business & Finances

Contact Information
Kentucky, United States

www.budsgunshop.com

Buds Gun Shop Reviews

Mateostyle June 10, 2011
Credit Card Fraud
I placed an online order with Buds this week which was the first transaction used with my new credit card. I just received a call from the fraud department that a charge was attempted in excess of $1, 600 dollars with my credit card. I googled "Buds Gun Shop credit card fraud" and received numerous hits leading me to conclude this was routine with this retailer. Buds also claims their site is hacker safe "tested daily" per their website. This is clearly a bait and switch. Do Not Buy from this online retailer.
salem_kane May 22, 2011
Customer Service at Store
I went to Bud's and Friday May 13th aroung 2:30pm. I went in with the intension of purchasing a Beretta Px4 Storm 9mm and a Taurus 38 special revolver. I walked along the wall trying to locate the items in question, and recieved no help or even "may i help you". I saw the Beretta i was searching for and looked around to see if someone was around and noticed down in the Shotgun/Assault Rifle area 4 employees standing and talking to another(3 women(the Blondes) and a male employee). They looked at me seeing I needed help and just continued talking. I walked down to ask for their assistance and they proceeded to turn away, when they saw me approaching; and walked in the opposite direction. Is this what they call customer service? I guess so. Why are the Blondes even there? Are they just there for eye candy or do they actually now what they are talking about? I will never buy a firearm from Bud's EVER. I don't care if I have to drive 3 hours out of the way for a firearm, even if i was going to buy a $200 firearm. If it wasn't for the Gun Range and the Concealed Carry Class, i'd never go in that place again. People do yourself a favor and shop elsewhere. Even if you have to pay a few dollars more(no more than $50), it's worth it than dealing with people who don't want you in their shop.
ElectricalDistributor April 8, 2011
Credit Card Fraud
Will I be the victim of a Stolen Identity??? I ordered a gun online with my credit card Friday, March 25, 2011. It arrived to my FFL dealer exactly 6 days later. But much to my surprise, I received three unauthorized charges to my credit card. My credit card company called to tell me of possible fraud charges. They closed my account. I needed my credit card for a business trip that following week. Guess what? I couldn't!!! I had to pay my brother to fly with me and have him pay for everything. You cannot go anywhere in this world without a credit card. I had not used my card until the Buds purchase. It's never used unless it's a purchase above $1, 000.00. My credit card company would not elaborate, but I did the math. Buds Gun Shop's online credit card processing was the likely culprit. In fact, I just received an email that admits to many customer complaints. Their notice said they are shutting down online card processing until they can figure out if they are responsible. Responsible? Hell yes they are responsible. I'm sick and tired of these amateur companies with their lackluster security. Pay real money and hire real companies that monitor financial transactions!!! If you cannot guard against hackers, you destroy your reputation. Now I have to deal with a possible stolen identity. That will cost me over $250 a year for identity theft protection from two companies that perform completely different fraud preventions.
Joe Mac April 3, 2011
Credit Card Fraud
My debit /credit card was compromised in March 2011. I could not figure out how because I only dealt with reputable companies online. I had put Buds Gun Shop in that good category until they sent me an email that my card may have been part of a fraud. They are not accepting credit cards as of 04/01/2011. My account had been wiped out and I assessed a lot of overdraft fees. I do not know what happened at Buds but, they are as radioactive as a Japanese Nuke Facility. They will not protect your account so, I would not shop there. You could take the risk but why.
prfctlyfrank December 11, 2010
ripoff
I purchased a shotgun which required going to an authorized dealer in my community. I contacted the dealer and was told the processing charge was 30, when the gun arrived at Fulton County Firearms, they called and wanted $50. At this time, I am waiting to talk to Buds and see what can be done, but I will not be shaken down for another $20.00
bbdoc1972 December 1, 2010
Fishy activity
An order was made online for a gun for christmas but the gun was not instock, and would not be received by the holiday so the order was cancelled. Buds Gun shop stated that nothing had been charged to the credit card. In the meantime, I get my statement that infact the full amount was charged to my card but no product was shipped or received. When contacting their store, they assured me the charge did not go through but in fact it did. I finally had to file the complaint with my credit card company, which takes 6-8 weeks to resolve. Now i have about a $500 charge on my card for something that i did not receive because they could not be honest and just refund the charge.
towerwalker November 9, 2010
Rude service and deceptive business practices
Within a few hours of an online purchase and before they processed the transaction, I requested a cancellation of the model that I ordered and instead wanted another pistol model. I was told that they had to charge me an additional restocking fee (10%) on the first firearm before they would sell me the model that I wanted, even though they admitted that they had not processed the first request. This coming after I had already made a previous purchase of a carbine just a few days before. These people were rude, uncompromising and totatlly unprofessional, not to mention dishonest since they claimed that at the time the transaction took place this policy of charging a restocking fee was clearly noted on their website prior to checkout; it was not!
C.R. LeBron
Matt V. October 15, 2010
budsgunshop.com
I asked Buds Gun Shop to sell me a gun legal for California, so that I could give it as a gift to a California resident. I used their online "request for product info" feature to ask about a specific model of a gun and if it was legal in CA. It was a "Warrior" model gun. They replied "Yes, the Warrior II is legal in CA". A bit confused, I searched their website for a "Warrior II" and found no such thing. Note that I was asking about a SPECIFIC MODEL, included the model number in the email, using a feature on their website, and they replied with a "Yes". Since they had given me an affirmative answer, I ordered the gun. I got the gun engraved and shipped it to my friend, but he was unable to take ownership because the model Buds Gun Shop sold me is illegal in CA.

I was very explicit in my needs and requirements and they ended up selling me something I can't use and now can't return. I wasted $1300 on a gun, $100 on engraving, and over $200 shipping the gun back and forth. Buds Gun Shop's reply to my complaint was to offer to sell me a Warrior II at cost. How generous - after screwing up my order and refusing to accept a return, they offer to sell me ANOTHER gun. I guess they think I am made of money. They of course deny misleading me in any way.

I would not recommend using them, especially if you have special requirements as I did. They obviously do not pay close attention to their customer's requests and, when they do make a mistake, they do not own up to it or accept responsibility. Be wary.
fornboglod November 21, 2009
possible fraud?
Ordered a Taurus 845 that was advertised on Budsgunshop.com as "factory new." The pistol was promptly shipped, and was sent in its Taurus box with all the proper papers and accessories. Upon receiving at my FFL I noticed the gun was quite dirty, with powder residue. The FFL agent immediately commented that he thought this was a used gun. I noticed the pistol also had a defective magazine release. Went home and took gun apart to examine closer. Noticed alot more smut and residue than should be in a "factory new" pistol that supposedly has only been test fired 12 times. Based on my experience this gun had several hundred rounds through it. Also noticed scrapes in the slide, divots in the metal in the slide rails. Went ahead and cleaned it, went to range and fired a few boxes of quality ammo. Had constant failures to feed. Called up Taurus, the rep was helpful and informed me the gun had been sold by them to the gun dealer in 3/09. That meant this gun had been laying around? used as a range gun? used as a demo? for 8 months before I bought it. Taurus was very good about taking the gun back and are currently deciding to repair or just send me a new replacement. I cannot confirm, because there is no way to do so, but I STRONGLY suspect this gun was used as a range gun or demo for 8 months, hastily wiped off and shipped to me as a "factory new" pistol. Based on this I would hesitate for anyone to buy a gun from Budsgunshop.com if you cannot inspect it first. Unlike Davidsons, Buds does not offer a replacement guarantee, you have to use the manufacturers warranty. This means I will be without my "factory new" pistol until Taurus takes care of it. Budsgunshop.com is highly suspect for selling used as new in my experience.

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