1. Lost My Room Reservation
2. Rude Deskclerk-told me there were no other Rooms available, then cut me off and called another Customer to her window.
3.Assigned Room 917 A -however the Bathroom was not cleaned and filth from the previous occupant was still evident
4.As a 5 year member of their Player's Club with 5600 points, I have always been able to get my room "comped"
but suddenly my points had vanished ? Leaving me with a negative balance.
5 Ordered 2 Movie Rentals and only one aired
6. Complained to Manager who just nodded her head but looked bored. She said nothing.