Build-a Bear

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Build-a Bear Reviews

taylormonet July 6, 2011

Bad customer service

This was about the third I brought my daughter to build a bear in lakeside mall, louisiana. everytime my daughter ask for some bows the same cashier told her she could only have three of the same color when the lady in front of us thst she serve befor got a whole hand full and a box closet that the cashier offer to her but my child did not receive the same service at all. Ihe cashier name:HEATHER.

saddad July 6, 2011

Bad service

My complaint is simple, took grand daughter to build a bear store in oak brook, il and after watching the attended go to the whole ceremony of bring bear to life several times. when our turn around for service person harshly told granddaughter to kiss the heart and stuff it into bear filled and handed it back with out as much as a smile. so african americans beware of treatment at this store.. please i hate bringing race up but come several white kids in front got whole cermony we got the f--- shaft !