We are experiencing inconvenience due to the absence of hot water. It happened already 2 times.
First time we had this problem on a week day and the 2nd time was on Saturday, weekend, which is more inconvinient, because people on weekends usually do a lot of cleaning, taking showers, etc. I've been waiting for hot water for the entire day, I called landlord . She said she gonna solve the problem within 20 minutes. I was waiting for more than 2 hours and nothing changed. We supposed to go to our friend's wedding and were late for 4 hours!!! We couldn't take a shower at home. This so inconvinient and annoying, especially when you pay for rent and don't get the services you paid for.

Sincerely,
Tenants of the building 1543 West 7th street.