The Burger King on Western branch Blvd, Chesapeake, VA (Store #1073) has provided me extremely poor service since it opened a few weeks ago. I forgave it the first time as it had just opened and was probably in training mode but by the third time, I am going to have to assume that it is just very poorly managed. I went to the corporate site to complain as this is a corporate owned store and not a franchise but they offer no means to file a complaint. So, i guess crying here is the next best thing.

This last time (and it will be my last time), it took me over 45 Minutes to get my food and only 6 cars total were in front of me. Two were in front of me to place and order and it took me 15 minutes to get my order placed. It took another 20 minutes to get to the pick-up window and once at the window I was first offered drinks that I had not ordered, I was then asked what my order was to be told before I could answer: "Oh wait, I Know". I attempted to confirm what she thought I ordered and was given the hand. five minutes later, a different person came to the window and again asked what I had ordered. She walks away and then returns with my order. The sandwiches were cold when I checked them.

I asked what the store number was or how I could identify it to corporate and it was stated: "Don't know Nuttin bout that" and screamed towards the back of the store to request the information at which point I decided to end all inteaction with this store permanently and drove off.

Once home I discovered the cheese was missing from one of the sandwiches.