I went through the drive through this morning and the employee who waited on me didn't give me my change but gave me my receipt. The person in the car with me witnessed her not giving the change. When I told her that she had not given it to me...she began to argue saying she did. Needless to say...I told her "you need to count down your register then". After being told to pull around until she did...10 mins. later...No one has come out to say anything. After going inside the manager told me the register wasnt over and that "we dont give back money like that"...Told her pull surveilance because money doesn't grow on trees. She told me she would call me after she checked. its 9 hours later now and I never received a call. And she's now off from work until Tuesday.

I'm not even sure that this is going to get to the right person, the one that can really make a difference, as you don't have an obvious 'customer-service' or 'customer response' email link on your main site. I'm sure that is contributing to your declining market share, of your substandard, failing franchise.

I am writing this email, and taking the extra time to find a contact address, because I think that your new commercials, featuring the 'adult baby' are so offensive, and so rediculous, that I will NEVER, EVER, again come to one of your franchises!! What were you thinking, when you came up with this stupid, 'retarded' concept for commercials?? Are you suggesting that your customers are 'retarded' adult babies??

I would have your entire advertising staff scrubbing toilets, and have the 'janitors' promoted to the marketing postions!! How did you screw the pooch, so offensively, and so obviously????? I'm sure that the janitors would do a much better job, creating new advertising campaigns!!!

The adult 'baby' campaign is so offensive, and so stupid, that I wish that there was more that I could do than just post a blog. . .

Shame on you for demeaning, and offending the entire nation, and demeaning us, in such a foolish, and absurd way!!

I went into one of the stores in Louisville, KY on Broadway and 28th street. There was only three people in the store. We have been standing there about fifteen minutes and as about our ordes and the Manager stated you order is not ready, your numbers is not up. There were cars blowing there horns in the drive in. The employees were just standing around talking and not caring about the customers. This is not a good way to run a store. I will tell everyone I know not to use the store.

Why is it Berger King charging individually for items that is inclusive of a Value Meal? Your Value Meal comprises of a medium POP: a small FRY and a Whopper or whatever the Sandwich is. I visited one of the location in Palatine Illinois and order two different value and notice that the Pop was rang-up individually for 1:49 my total was 6.87 that is over charging if after I call and was told that the value meal total before tax was 5:15. This seem to be a regular practice and a lot of us do not check our receipt to see that over charging. This should be corrected.I should be refunded for the over charge or be compensated.

I tried the Cheesy breakfast wraps value meal at Burger King this AM. It was awful. It was the most disgusting fast food I have ever tried. Hardly any bacon, which was tasteless; unmelted american cheese; a slab of precooked egg; and several hash brown circles to fill out the thing and make it look round when all wrapped up. Awful.