I currently work at a Burger King in the U.P. and let me say that it has to be the most horrible job anyone can have. The store general manager is immature, cruel and unfair. She treats her employees like crap and talks about everyone behind their back. I have worked there since april 2008 and have only called in three times no being able to work. One time it was because my son was really sick and I didn't even get to stay home with him..i had to go in. The most recent time i called in (over two hours early) and said i couldnt work my two hour morning shift, i was hollered at, ridiculed and wrote up. If the jobs in my town weren't so scarce I would quit TODAY! Think twice before applying at a burger king.

My husband and I decided to treat ourselves with some food from Burger King in Eaton Rapids, MI. We ordered a Fish Sandwich meal, and a Whopper meal. Both sandwiches were cold. The french fries were cold as well. My fry order had "burned black" fries and onion rings mixed in with it. The fish sandwich was so "fishy" tasting that I ate only a portion of it. My husband was complaining about his sandwich as well. This is not the first time, we have received cold food from this Burger King. However, our latest purchase should not be the case, as they were very busy due to McDonalds being closed due to remodeling.

ON 4-30-2010 I ORDERED A HAMBURGER KIDS MEAL WITH FRIES AND A DR. PEPPER AND A WHOPPER JUNIOR WITH CHEESE WITHOUT KETCHUP AND ONIONS..(IT HAD BOTH ON IT)VALUE MEAL WITH A DR. PEPPER..BOTH OF THE BURGERS WERE UNDER COOKED AND NOT MADE THE WAY I ORDERED..THE FRIES WERE COLD AND HARD..MY PREVIOUS ORDER WAS ON 4-25-2010 I ORDERED A WHOPPER WITH CHEESE LARGE VALUE MEAL WITHOUT KETCHUP AND ONIONS (AND YET AGAIN IT HAD BOTH ON IT) AND THE BUNS WERE SO BURNT ON THE INSIDE THEY WERE BLACK IN COLOR AND MADE THE BURGER TASTE EVEN MORE AWFUL THE BURGER WASN'T FULLY COOKED IN THIS ORDER EITHER..I ALSO GOT A CHEESEBURGER KIDS MEAL WITH FRIES THE SAME UNDER COOKED BURGER AND COLD HARD FRIES..AND OF COURSE THERE WAS ONE OTHER ORDER OF ONLY A WHOPPER WITH CHEESE WITHOUT KETCHUP AND ONIONS..YET AGAIN IT HAD BOTH ON IT AND 2 CHICKEN TENDER/NUGGET KIDS MEALS WITH FRIES THE SAME THE FRIES WERE COLD AND HARD AND THE CHICKEN UNDER COOKED...I WILL NOT BE RETURNING TO THIS BURGER KING UNTIL SOMETHING IS DONE..I THINK THE ALL EMPLOYEES INCLUDING MANAGERS NEED FURTHER EVOLUATION OR SOMETHING..SOMEBODY ISN'T DOING THEIR JOB FOR THIS TO HAPPEN 3 TIMES IN LESS THAN 2 WEEKS..

I drive alot and visit MANY fast food restaurants. One restaurant I visit on occasion usually cause I'm sick of everything else is Burger King. I have noticed at Every visit that their service is lacking and by the time I get the food it is usually COLD or is incorrect. How can we tell Burger King that they need to shape up...I mean come on - McDonalds can get people through the Drive through or at the counter WAY faster, make more food and has better service...BK is way behind the times. Today I stopped in to a local BK (Store 11440) and the gal at the window moved so slow that I wondered if I'd ever get my food...from opening the drive through window to getting my card, walking to the cc machine and then putting my card in the CC machine and getting the receipt and walking back to the window, opening the window and sloooowwwwlllllllyyyyyy giving my card back...I was appalled...I would have had this person fired for working like that. Then after waiting for another 5 minutes at the window this guy flies up to the window from inside and QUICKLY hands me my food and was polite and actually talked!!! - and I was like, wow, this guy should be the manager and they need about 10 more like him here...they could totally turn BK around...!! Anyway, I wanted to point out that this isn't the only Burger King I've been to and that they all could use some pointers in the Customer Service Deparment - so, my thing lately is that Free Whopper you can get my doing the survey, yeah, I actually do those and tell them their service sucks...so, come on guys, do the survey, get a free burger and tell them how their service really is.

I typically don't complain but the recent experience my family and I had at the Columbus, WI restaurant was absolutely horrible! I called the number listed on their website on 10/2/09 and spoke to a representative and was told a district manager would call me back and I have yet to receive a call back some 19 days later?? I'm wondering if I will get a reply from the written letter? We just moved to our new home and this was our first visit to this BK. We decided to dine in. We waited 20 minutes for our food (chicken fries, whopper and an angus burger- all meals)While we waited we witnessed the staff arguing in front of customers the entire time, the manager on duty slammed her headset down on counter and walked away, the managers family stopped by and her children were hanging off the counters and were demanding her attention while she had customers. After she gave them cookies and soda cups they still were quite rowdy. I understand having a family and working...we are a working family also but there are appropriate times to have them visit you at work 6:45 at a restaurant probably isnt a good idea Probably wouldnt have bothered me so much if she was paying attention to what was going on at her job. it was very obvious i was upset after about 10 minutes and yet she offered no explanations or any compensation fro our wait. There were many drive-thru's and customers that came in after us and left befoer we got our food. On top of all of this the first cashier that took our order said "oh, the angus burger isn't that great, i don't think". Well unfortunately she was right. Still probably not something you want your employees saying! Our food was lukewarm at best...should've been piping hot after 20 minutes!!! We ended up taking our food to go. My kids love your menu but unfortunately I don't think we will be going back to this restaurant! A good manager would've apologized and done some sort of damage control instead of blaming it on what my husband ordered. For what we paid and for a 20 minute wait we could've dined at a "sit-down" restaurant. Your cashier also complained quite a bit that she had to take an order out to a car because it was raining I know there are a lot of people looking for jobs right now...first impressions are sometimes all you get hope my experience was an isolated one for them!