I recently went to the Burger King on Hwy 98 WEst in Pensacola, FL. The restaurant was so dirty I walked out. The floors and booths were disgusting and there were flies on the tables.

I attempted to call Burger King Corporate Headquarters to file a complaint but I was kept on hold for about 20 minutes and no one ever picked up. I would guess they were handling so many complaints they couldn't take mine.

I will never eat at a Burger King again. At least McDonald's is clean.

Whopper Jr. Special Offered-buy Whopper Jr. large Combo and get 1 Whopper Jr. sandwich free. I ordered exactly what was written in the BK add, word for word. Then when the order was filled they added cheese to my Whopper Jr. and then told me the offer only covers orders without cheese. Then to add to the customer insult they removed the Whopper JR. with cheese from my order and made me wait while they made 2 new Whopper Jrs. without cheese. I never ordered cheese on my order but they said I did and that is why they provided me with only one sandwich. This Offer is to gain customers to BK not trick them and drive customers away.

I asked the cashier who took my order if I could order a Chicken Tendercrisp chicken sandwich with no lettuce. Of course, I was assurred that I could. When I received my sandwich it was with lettuce. This may not be a big deal to a young kid cooking sandwiches but it is very annoying to have to tear apart and reconstruct a sandwich you just paid for. Not only that, but the fries were cold, obviously from sitting around for a while. I ordered an expensive vanilla milkshake topped with some oreo cookies. Even though the menu item was suppose to be an oreo milkshake you sure could have convinced me otherwise. All I got was a vanilla milkshake with oreo cookies on top. I now I know I should have saved my money. My entire meal was a huge disappointment. I am not asking for compensation... it would just be nice if Burger King could return to serving the good food they use to have. those were the days when it was all about the customer. Remember the motto, "Have it your way?" The motto now must be, "Have it our way, not yours." Next time I will think twice about going to Burger King. I could have faired better elsewhere.

Sincerely,
Ripped off and disappointed in Arlington, WA

On Sunday April 4th, 2010 around 11:45am I went to the Drive through at Burger King
2351 Jericho Turnpike
New Hyde Park, NY 11040-4709
(516) 746-6395. The Indian woman took my CC payment, returned my CC, closed the window and left me waiting with no explanation. SInce I only had a 15 mins break from work I had to ask the Indian woman where's my food. But the window was closed, so I honked at the Indian woman on the drive through to catch her attention. She ignored me and a few mins later the Indian woman grabbed my french fries with her bare hands with which she is handling money and aggressively threw them in the bag before handling them to me. I didn't think was such a big deal so yesterday I went back to the place again to order the same I've been ordering for months. When I checked the bag, the food was all over the bag. So I told the Indian woman I needed the food replaced because it was outside the wrap. The Indian woman very irated tried to ignore me again and then told me I had to speak to the manager. The manager came, took my bag and told me to park because he would bring me the food to the car. But I was scared about their attitudes, so I went in and waited to see if they would really replaced the food which another Indian woman picked up piece by piece and put it back into the bag. So, I explained them to replace the food because by now it must have been dirty. The Indian store manager gave a woman the food to put it on the microwave and gave me the same food back. I told the manager he was not replacing my food but just warmed it up. The Indian store manager lied to me and said the woman just cooked it for me when I saw everything. Around midnight I was forced to get up and run to the bathroom to throw up like a water hose. A diarrhea attack followed in the same manner without my control my clothes were dirty. These repeated several times I stayed up all night long without being able to get out of the bathroom. I felt as I was dying and my whole skin was so pale it looked like white paper and the chills were so intense nothing would warmed up my body. I am still very sick but the doctor says there's nothing they can do at this point just rest and hydrate myself. But everything I put in my mouth comes right back out! On top of that I'm missing work because I am a food worker myself and I can't handle food while sick. So, the personnel at this New Hyde Park Burger King have intentionally and maliciously poisoned my food in retaliation for having honked at this woman because I needed to go back to work on Sunday. Do not eat at this Burger King at Jericko Turnpike, Long Island, New York because it is run by individuals who are too spiteful to for any civilized society.

I am absolutely shocked that the food handlers do not wear gloves. I nicely asked "I don't mean to be a pest but aren't the people who handle the food directly supposed to wear gloves?" hoping she would kindly put on gloves and re-make my sandwich (your way? I think not!) and the manager comes to me in a very defensive manner and tells me that Burger King pays for a very expensive license in Tallahassee which is why they do not need to wear gloves in Florida. In Florida they can do whatever they want. Purely repulsive. She, as a manager, should have asked me if i wanted a new meal or a refund. They did nothing but give me dirty looks. I had such respect for BK as a company- not so much anymore...The manager was hostile with me and her workers...Stay away from the BK on 8th street in downtown Miami/Brickell Area.