The store has the rudest female employee (no name tag, red polo shirt) who likes to yell at customers and very unfriendly. I came to pick up food at drive thru window and the order she rang up was totally wrong. When I said nicely that I did not order like that, she yelled and called me a liar! She sure needs to be trained how to speak to customers first. That is an unacceptable attitude. No respect and no courtesy. I definitely will not come back to this store.

My Name:

John Taylor
163 Coulee Lanoire Rd.
Arnaudville, La. 70512

I am associated with a Beagle Club in the Crowley area. When we host events, usually once or twice a month we will order food from the Crowley Burger King, Sometimes several orders. Today on December 31st. 2009, a friend and I stopped by the drive thru and waited about 20 minutes before it was our turn to give our orders. The cashier, or order taker told us to wait a minute and she would be with us, no problem so far. When she came to take our orders I told her we had two separate orders and she stated she would not take separate orders, she could only take one order. Reason for the separate orders was because of payment method. We drove off since we were refused our orders. At this time I do not plan on ever eating at a Burger King. In the past we have enjoyed eating there or buying carry out, but when I am told I cannot give two orders because they are to busy to prepare two orders it doesn't ring the bell right in my head. What happened to customer is always right and the slogan have it your way????????????????

I do expect someone to give me a call on this situation, my number is 337-945-3545. Name: John Taylor, Email: JohnRayTaylor1@ aol.com

The person with me on this day is Michael Gerace, he would like a call also and his number is: 337-945-331-1969, Email: [email protected]

He can verify every word I said, I was in wholesale and retail sales all my working life and was never in a position where I could refuse an honest customer willing to pay.

8/2/08 around 2pm I went to the Burger King located on New Haven Blvd that I have been going to twice a week for the better part of 4 years. I was in the drive-thru with my two kids. I ordered my two meals(Chicken Tender Big Kids meal w/ Sprite and a Chicken Fingers Meal w/ Sprite) and proceeded to the window. When I got to the window, I had to explain what the drinks were again. Then I was questioned as to what I had ordered. I explained that I did not order 2 double whopper meals and was looked at and smirked at like I changed my order from the time I ordered at the speaker to the time I got to the window. I had given the girl a $20 and received a $5 bill and some coins for change for an order that was $8.58. When the manager came to straighten out the situation she told me I owed them the $8.58. I still had the $5 and change in my hand hanging outside my truck window. The manager asked me what this money was, I told her this was my change I received for my order from a $20. She then snatched the money from my hand and was huffing under her breath. I did not appreciate the attitude I received since I did not do a damn thing wrong! When I asked why I was getting attitude she said something I couldn't understand. When I told her I come here all the time and I would not be back, she just snickered again and said something else I couldn't make out. What a P.O.S. company. No complaint tab on their website? Lucky for me a new Firehouse Subs just opened up closer to my house than the Burger Douche!

I pull up to the drive up and the guy in front of me(after placing his order)leaves. The woman in the speaker says "dammm girl i couldnt understand a thing he said -she says "sir was your order this and mumbles out a few things and i say ma', am he left. she says some nasty things i will not repeat then after about 3 mins of wiating says sir whats your order-not may i take your order. so i say yes i would like 4 double cheeseburgers with bacon on your special for $6. takes about 8 mins then get to window and i hand her my last $20. this man comes walking up and she starts talking to him and says he cant order food walking up. i notice that she has $3 and some change in her hand and quickly tell her i gave her a $20. she says sir "you did not give me a $20 you gave me a $10. I am 100% certain of this because it was my last money and i dont get paid till friday. i tell her politely that she is incorrect and to check her drawer again that i am sure it was a $20. she again without even looking tells me this is not possible. ok she did not give me a receipt with my meal and told her that i would call the police if my money was not given to me and her response was "go ahead and call the police shiiiit i dont care" the manager comes over and tells me i need to pull forward so teh people behind me can get there food(so i have to wait)that she needs to count her drawer. after waiting for 10 mins waisting prob $5 in gas i pull back and ask what is going on? she said right away (without even looking at the drawer)sir her drawer checks ok. I assured her this was impossible. i then asked for a buisness card so i can call someone to get the money back that was stolen from me. This was theft -plain and simple. she then gave me a receipt cause she had no buisness cards and circles the number on it. i said so what can i do to get my money back and she had no answer but, to tell me to call the number. if i wasnt sure if it was a $10 or $20 i would never have made an issue of it. but, i am certain of this fact. this is the worst service ever by any restaurant i have ever been to. i was treated very poorly and was robbed. there was no effort at all to help the situation. i got back home and 2 of the burgers didnt have bacon and 2 were ok. this was at 1130 pm on saturday night 12/26. the guy in front of me left i assume because he was treated poorly as well. i can only wonder how many more people have been robbed and didnt recieve there orders correctly. i use to frequent this restaurant when i was younger with my grandma and the people were freindly and nice. what happened ? why is every employee there black? why can i never eat there again? why is burger king letting these people ruin there image? i am sure that they have lost at least 50-75% of these buisness because of this. iin hard economic times this is worse than traggic. i am not predjuice, my brothers girlfriend is black and we are good friends. what i saw tonight is a shame and all i can hope is that someone will read this and realize that this is true. YOUR COMPANY is FAILING because of racist, uneducated people running your restaurants . if you want to stay competitive in these hard times you will get rid of these people. dont fire them (cause then they can ruin the system by collecting undeserved unemployment)but, cut back there hours to like 10 hours a week till they quit. otherwise i am sad to say you have lost a customer for life. I have been eating there for 20 years and now that is over. if you want me back, and not to file a report for theft with the bbb then i will hear some answer and soon.

EXTREMELY unhappy customer and victim of theft from burger king employee.

You are like McDonalds and ttyl you NOOBS