When we placed our our we request a big fish with no bread and to add: mayo, pickle, catsup, and onion. The cashier accepted the order but when it go to the prep people the manger came out and refused to make it that way. Now mind you, we had ordered the same thing through the drive thru at this location only 2 weeks earlier with no problem. We got a refund and left the store...we will never go back there again!

What ever happened to "we make it your way"?

Suggestion: Retrain employees to have better customer service skills and to understand that the customer should be treated with respect and not disgust.

I went into burger King for a quick lunch. When I left I realized I forgot my wallet there so I went back. The workers claimed they did not see a wallet. Yet when i was there the first time and the second time there were no customers so it is very obvious who stole it. So I guess one of them will have fun today with the 400 dollars they made off with wich to pay off my tuition at college.

First off, I'd like to say "Have it your way" is complete and utter false advertisement. Let me tell you "My Way". Here's all I want...I'd like my food to be fresh(not microwaved or reheated in old grease.) I'm not sure how hard that is to comprehend, but it must be. Countless times I have went to this Burger King and left highly disappointed. My food was either cold or rubbery from being reheated in the microwave or whatever it is they use. You would think by paying all this money on usually a weekly basis that they could atleast give you the satisfaction of having something fresh to eat. I called and complained to what they claimed to be the store manager and she didn't even care at all!! I told her I was very disappointed with the quality of the food and she basically told me that's fine. I also told her I'd just take my business somewhere else and again she said, and I quote "That's fine." It's unbelievable! This economy is so terrible as it is and then businesses could care less if their customers are satisfied? How do they expect to stay in business with such poor work ethics? I'd also like to know whether they're supposed to wear gloves while handling our food? We walked in today and watched them all touching our food with no gloves! One of the employees even licked his finger to get something and continued touching our food. When we got there they were just coming in from smoking. Not one of them washed their hands. Overall I'm highly disappointed and even disgusted with this place and hope enough people complain so they'll be closed or atleast under new management where they'll enforce some kind of rules and regulations.

I went to Burger King To get a burger for my daughter. I stood ing line 10 minutes before my order was taken, then another 10 to 15 minutes waiting on the food. When I left all orders had been taken, but there were people lined all way down to the back of the building waiting on food. That has got to be the worse service in that area ...after all...it is fast food. Nothing fast there...I will not be going back anytimne soon or recomend for anyone else to either.

I just saw the most aweful ads directed at kids for kiddy meals I have ever seen. Ladies shakinmg their asses and with phonebooks in ther pants. I am never never again going to do businesss withthem. Low life Godless people obviously.