My family and I visited the Wells, Nevada, Burger King on July 5th, 2009. We had been traveling all day, and my children were hungry, so I relented when they cried for kid's meals.

The restaurant was completely empty, so there was no excuse for the condition it was in - which was filthy. There was food all over the floor in the dining area, and there were no clean tables. My kids had ordered the mac and cheese meals; when I went up to get a rag so I could clean off a table, I had the opportunity to observe the employee fixing our food open the package of mac and cheese, then drop it on the kitchen floor, which, decorated with old lettuce and french fries, looked like it hadn't been cleaned in over a week. Instead of throwing the package away and getting a new one, he picked the package up off this same floor and proceeded to fix it for my child. Needless to say, I was having none of that, and made him fix another one, which resulted in a whole stream of attitude and eye rolls.

If my kids hadn't been so hungry, we would have left. However, it only took a few bites for them to wish they had waited a little while longer; the food was so stale and old tasting that none of us finished our meals. We threw most of it out, and I swore to never, ever visit another Burger King again.

I did call the corporate office, and was told the issue would be dealt with. I also called the Nevada Board of Health, but to this date, have not received a return phone call.

My family went into this Burger King at 7:55 AM on 7/3/09.
We ordered as a family of six. There were no other patrons in this place. For starters, I ordered and then my Mother ordered the same meal standing right next to me. I assumed the clerk ordered what we asked for cause she looked right at both of us. Then my husband ordered for himself and three children. When we got our order, I did not receive my order at all. I looked at the receipt and she did not punch my order in, as I thought she did. So I took the receipt back to her and told her. She was very rude and stated that we ordered only one #1. I told her no, that I ordered one and so did my Mother. She then told me that it wasn't on the order!. And turned around and walked off. she didn't ask me if I wanted to order a #1, she just left the counter. I went back and sat down, then got up again to try to order and she and another clerk were back in the back, talking and she would not even turn around to look at me. She just kept talking to the other girl. So I will recommend to any of our friends who come through there often to not stop at that Burger King. The clerk was very rude and did not try to accommodate us.

Burger King has to stop making such raunchy commercials. I don't care how late they come on. I have not been to a Burger King in years and will not step foot in one any time soon.

Burger King - the same company that is trying to reel in parents by pitching a healthy eating for kids campaign - is running a disgusting ad. Thus far, it's only in Singapore, and in response to complaints about it, the company has abdicated responsibility by saying "Burger King Corporation (BKC) values and respects all of its guests. This advertisement is running to support a limited promotion in the Singapore market and is not running in the U.S. or any other markets. It was produced by a locally-based Singapore agency and not by BKC's U.S. advertising agency of record, Crispin Porter and Bogusky." Well, it's still a Burger King ad, and they are responsible, and it's a disgusting message to send the same kids they are marketing to. Shame on them.

The total atmosphere of this establishment has changed dramatically! Used to be a family oriented style place with a lot of "sit-downs" of Moms, Dads, kids, fun, laughter... no longer. Now the ambiance is more reminiscent of Pedro's Cantina than family. Still considerable "foot" and drive-in activity but 80% of the staff is Hispanic and one has to listen carefully (and speak slowly) to be understood in English. Plus, the language exchange is not something you would want a six year old to hear.

Food is fair but do not order a chocolate shake because they take a while and are inconsistent from shake to shake.