Burger King
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1 stars | | (832) |
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Category: Lifestyle
Contact Information E. Market, Howland, Ohio, United States
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Burger King Reviews
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September 22, 2008
poor service
I HAVE NEVER BEEN SO UPSET IN MY LIFE TO HAVE BEEN
TREATED THIS WAY, WE WALK IN TO BURGERKING TOO GET
SOME FOOD AND THEIR WAS NO ONE IN THE STORE ORDERING AND THE MANAGER AND ANOTHER EMYLOYEE
WERE HAVING A REALLY BIG MISS UNDER STANDING
THE OLDER LADY WAS SO UP SET, BUT SHE TOOK OUR ORDER.
THIS VERY LOUD MISS UNDERSTANDING WENT ON UNTIL
WE LEFT THE STORE. MY DAUGHTER WANT A VEGGIE BURGER SO WE WENT THROUGH THE DRIVE THROUGH
THEIR WAS ONE CAR IN FRONT. WE WHERE IN THE DRIVE
THOUGH FOR TEN MINS. AND WHEN WE GET TO THE WINDOW. THERE WAS A DELAY IN OPENING . THE TWO THAT WHERE FIGHTING WHERE AT THE DRIVE THUR WINDOW WHEN THAY OPEN THE WINDOW I ASK WHAT IS THE PROMBLE. THE MANAGER SCREEM AT THE GUY TO CLOSE THE F AND WINDOW.
I HAVE READ MUST OF THESE COMPLAINTS AND I HOPE THAT
SOME ONE IS LOOKING IN TO THESE.
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September 21, 2008
poor service
My name is Tabatha Herzog andwhen I go to my usual Burger King on13 mile and Schoenherr things haven't been so nice. The night time manager is horrible. The last time I went in there all he did was scream at his employees. The place was horribly pack and all he did was sit on his phone in the back room and smoke, which I don't think is very sanitary or healthy. I was not thrilled that my children had to hear this man scream at his workers and tell then they were trash and not fast enough. Not very good work ethic if I may say so.
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September 21, 2008
Health Concerns
My family and I ate dinner at a Burger King tonight and walked away totally disgusted. The person making the food was not wearing gloves to prepare the food. He was literally preparing it bare handed - wiping his nose and hands on his shirt and then preparing the food.There was also no evidence of adequate hair restraint. It is doubtful we will go back to this restaurant any time soon.
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September 21, 2008
Assistant Manager
I went into Burger King on 9/21/08 at 1128 am. The order was taken great except there was one to many Kids meals on my receipt. The cashier noticed it immediately after tshe charged my debit card for $41.58. She said she would get the manager then the asst. manager came out to recredit my $3.39 for the kids meal. She acted as if she had never credited a debit card in her whole life. She cancelled my whole order and said the cashier had to put my whole order in again. Now she debits my card for another $37.90. Why she couldn't have just did the $3.39 I don't know. Now my food is ready for 10 minutes and I still have not paid the manager throws my to go order on a tray spills all the fries and when I told her it was to go she just picked up the 6 boxes of fries and dumped the fries from the tray into the bag. I don't know if she is new or what but that is not how you treat a guest. I will not return to there again until she knows how to do her job and treat customers with respect. Also thanks to your cashier for understanding the situation.
Tersa Smith
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September 19, 2008
Bad Service and Wrong Orders
Every time I go to to the Burger King in Spring Lake something in my order is wrong but the receipt is rite. Shouldn't I get what I payed for. If it says plain on the receipt you'd think that the food in the bag would be. But no. I think the Spring Lake Burger King should be completely restaffed. On top of that a week ago I almost beat the sh** out of the drive through window person's ass because they handed me a drink with the lid just sitting on top so when I grabbed it, it spilled all over me and all he could do was laugh. The SL Burger King needs to have something done.
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September 18, 2008
Broken tooth filling
First, I ordered what I wanted and then was told they were out; they had just sold the last one. So I ordered something different. I bit into the sandwich which was hard as a rock and it broke the filling in my tooth which then fell out! Tried to just eat the meat on sandwich and it was spoiled or tainted. Went to another BK who gave me the order I had originally wanted and gave me the phone number of the district manager. I called him and he promised to call me back that day. No call. I called him back 2 weeks later and reminded him of this and he told me he would have to call someone else and get them to call me. I gave him my number to do so. So far, no call back yet. One more day and I will call customer relations. Either they will pay for my tooth repair or my lawyer will be in touch!!
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September 17, 2008
My time of the month ad
I also find the radio ad "My time of the month" offensive and in poor taste.
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September 17, 2008
My time of the month ad
I also find the radio ad "My time of the month" offensive and in poor taste.
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September 17, 2008
Rude treatment
I stoped at the Ishpeming, Mi. burger King to get some sandwitches and fries from the local Burger King. The order process went fine with a newer older woman at the window. Once I pulled around to the window and paid my $25.16 for my order the cashier asked me to pull a head so she could give the 2 cars behind me there food first. I politly said no I am here and just paid for my food I should be given my order first.The cashier told the much younger woman in the red shirt her name is Lynne. that I said I would not pull a head so the other 2 cars could get there food first. Lynne said from in front of the frie station loud enough for me to hear her say "Its not that hard to pull ahead" I told the cashier that its not that hard to get me my order either. This Lynne worker in the red shirt said she couldnt hear me and told me to shut up. I told her that I as a customer dont deserve such treatment for wanting my food first seeing that I had placed my order before the 2 cars behind me. She (Lynne) kept going on about me letting the others get there food first and I told her to just give me back my $25.16 and I would give here back the 4 sodas that I was given and I would go to McDonalds instead. I also told her that I know the manager of this franchise and that I was going to register a complaint with management over this treatment. She (lynne) got my $25.16 out of the till and I gave her the 4 sodas. as I was leaving the lot I was about 15 feet past the window she sticks her self half way out the window and yells loudly so every one pumping gas at the Holiday gas station next door could her "dont ever come back here" now the other problem I have here is I called the district Managers number and she didnt answer, as well as there isnt anyway to complain online to Burger King management. I have seen better web sites from lesser companies.
I called the Marquette Mi office to get Jen the DM's phone number. I did explain to pam a little bit of what happened, but in full detail as I know she was going to call Lynne and find out what happened, and to give her a heads up...as I said I know the manager I will talk to him when I see him next week...
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September 16, 2008
theft/ fraud/ bad service
I purchased a $10 gift card and attempted to order a meal on sale on 9/10/2008. The sale was not honored despite the sign outside and was told that it would have to be after 4pm to honor.. I made the gift card purchase and left. i have the recpt for the gift card, the current manager was not avaliable to speak with and i was turned away. Normally, I love Burger King and the food. But this location is filthy, most meals i order are dryed up and unacceptable. I am filing a formal complaint with the BBB, the Health Dept. and Attorney General. I will return there tomorrow and demand a refund, call the police if necessary and cause an unpleasant scene. This place needs to be bulldozed, the owner or manager of the franchise needs to be fired or fined. DO NOT GO TO BURGER KING on Lemmon in Dallas!...
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