I went thru ur burger king drive thru and ordered 3 of ur new cheesy bacon tender crisp burgers and i said only with yellow cheese and 2 large fries 2 large drinks 5 chicken tenders i was on my way to work with my co worker and we we got back to the office my tender crisp had 3 different cheses it had only a little piece of chicken and the tomatoes were bad they gave me 2 small fries that i did not order and i didn't get my tenders and my drinks didn't have any ice in them and i got really upset and threw it away i called to complain and they hung up on me i don't this i would really appreciate it if i got my meal replaced or i can let everyone at my business no how my first visit was at this store and possibly take my business to mc donalds.

I went to a Burger King at Prospect Ave., in Hartford, CT and the woman taking my order tried to keep $5.00 from my change. I tried to ask her to give me my change and she turned her back to me and would not acknowledge me. I asked twice in Spanish, and still no response from her. Her back was to me while she talked on the phone. I waited for my salad and she still would not give me my change or my salad. I honked the horn of my car to get her attention, and she rudely turned around and started to yell at me, telling me that I had yelled at her. I had not and politely reminded her that I had not. It's not my way of dealing with people. When I asked to see the manager, I was informed that she was the manager. I noticed that her employees were intimidated by her. I could not believe it. I don't plan to return to this Burger King any time soon, that's for sure. You expect respect from others and I did not feel that this person treated me fairly. Stealing change from customers will surely make for bad business.

I have had a very bad experience at your restaurant at 19800 Beach Blvd. Huntington Beach CA 92648. I have had this experience at least three times in the past at this restaurant. The restaurant number is 4257. I have never complained to any company before like this, but I feel so offended at this point.

What happened is that I have to ALWAYS ASK for my change back. Sometimes I forget and have to walk back up to the counter and ask for it. I have gone through the drive thru and had to park in the front and go back in and convince them that they didn't give the change back. What happens is that they give back the coins and not the paper money. Unless you ask for it.I have actually noticed that it happens all the time.

Let me give you a scenario.I order 2 items on the value menu. I give them a $5 or $10.When I see the receipt it does not show how much money I gave them.It shows that I gave them only the amount of the order and then got 0.00 change. (see enclosure).

But that is not what happened at the register.Why don't the register tapes show how much I give the order taker? It does not reflect what happened. It does have a place for the amount that we pay and then the amount of the charges for the food and then the amount of change. So why don't they show the amount tendered correctly. If I give the guy a $10 dollar bill, and he does not give me the change, I have no way to show how much I paid in once he takes my money.

Now it does not take a MBA in business to figure out what is going on here.The dishonest Burger King employee knows that if they don't enter the amount tendered as the right amount, but only the exact amount required to give 0.00 change, that the register tape does not show the extra change. So if the person asks for the change, they then go ahead and give it back and the register tape still will balance.

But if the person does not remember to ask for their change back, and walks away with out it, then the register tapes will not show an overage. This means that they can take the extra money out of the till, and the register tapes will still balance at the end of the day. Unless someone is reviewing the security video of the cash register, they would never know that the extra change was there.

Since the register is not out of balance at the end of the day, No One would be reviewing the security video of the cash register.The reason I really know they are doing it intentionally and not accidentally is that they will give the money back to me every time right away. They don't argue because they know they did it, and got called out on it. So to avoid any trouble, they give the money back after you confront them. Each time the person just acted like it was something they forgot, or it was a mistake. Come on, don't standard accounting procedures require that they give correct change every time. If they are having trouble remembering to give change back to customers, they need to be replaced.

I have had this happen at least three times at this restaurant. I finally decided to complain. I will be going to Carl's JR from now on because I don't want to keep getting robbed at the Burger King.

A very RUDE experience I had at Burger King Drive thru in Moon Township, PA. the woman taking the order was very, very rude...and when I drove around to pickup my order, everyone was laughing, and the person(Jessica) that took my order, had her back turned on me..obviously she was having a wonderful time with the other employees laughing and looking at her, I then got her name, took my order and left...I told her I was not happy with her rudeness and I would do a followup, when I got home I called the Burger king and requested to talk to the Manager, the person who answered hung up, I re-dialed and the same person came on, I said Jessica I want to speak to your manager, she stated she was THE MANAGER...I said ok I'll put my complaint to BK online.

I went to BK in Champaign Illinois for lunch today and determined not to go there again. I ordered cheesy tots and the menu above the counter said it was $1.50. But a this black cashier told me my total was &1.84. So I asked her why it was so high when it cosed only $1.50. She said it was tax. 34cents tax for $1.50 item. Are you kidding me? so I asked how much was it without tax. she said $1.50. When I checked the receipt. it was $1.70. So I told that menu said it i was $1.50. This person still told me it was tax. I tried to show it was not what the menu said. However she had no ears to listen to me and the last thing she said was, ' you are holding up my line, have a nice day." and ignored me. What a customer service! what a low quality this person was.! BK needs to make sure they hire somebody who can read the number at least... I tried to contact the corporate, however they did not have complaint form nor e-mail address for customers to send our comment. This proves they don't care about us and it doesn't matter what kind of service each store is providing to customers.

I will not go to BK again and I am fully planning to tell all of my friends how terrible their service is.