I Have been to the restaurant 2 days in a row. Both times the employees were rude and would rather play with each other than take care of their customers. Today I went through the drive-thru and they forgot to give me my drinks. I went back and they treated me like I was bothering them. when I got home I found my food order was screwed up as well. I ordered king size fries and recieved 2 small orders. They burnt the sandwiches and made them wrong. These people need to get their acts together, and realize they are at work and not the playground. I have had it!!! I will never give business to Burger CRAP again!!!

My name is Chandra, and my boyfriend Tony, myself and our friend Brandon came two days ago for a free hot meal at St. Andrews Church, as none of us had what to eat at all that day, and due to Lent it was canceled, so being that we had to eat, we went to this place... lucky us. I am ashamed to admit it, but we got our order to go and ate it in the restaurant, as we were low on money. Our order consisted of four Whopper Jr sandwiches, two ice waters (my boyfriend and I do not drink soda) and an order of Mozzarella Sticks, and our friend got a Chicken Fries value meal. Not only did the cashier (Patricia) make us feel like compleat slime by telling another counterperson 'Make sure they get the clear cups', they also served us cold food with rotten-tasting mayonnaise, the mozzarella sticks tasted like breaded pencil erasers and they didn't even get my sauce right, Brandon's fries looked like dead worms that had been rolled in dirt, I tasted one of Brandon's Chicken Fries... blargggh.

Why, Father Thor, why?? And the service was the worst I've ever seen, the crew stared at us like we were aliens and one terribly rude African-American cashier came up to Brandon (who is supersized and has schizophrenia and is a regular customer.) and informed him very rudely that he had not paid tax on his soda, and almost had him in tears. So we opened our food, and tasted it. What kind of morons make this slop!?!? It was the worst thing I have ever eaten, and that is saying a lot if you've ever eaten my mother's cooking... I also believe that our poor treatment had to do with racism (the whole crew but Patricia were black) and stereotyping of my heavy metal lifestyle (I was wearing an Iron Maiden t-shirt and I have two pierced eyebrows) and my preference for slightly chubby guys with facial hair and my friend's weight (He is 6 foot tall and 330 lbs).

The long and short of it that this place is to be avoided at all costs, it's a ghetto dump and you're better off at the McDonalds down the road. Not worth the money. This place needs to shape up or ship out. Pure rubbish!!!

I drove up to the drive thru with my cousin and her 3 kids, first off how many people do you know get to a drive thru and immediately know exactly what they want especially with kids. Anyway, Latasha, who was working the drive thru on Sunday, March 9, 2008 at about 2p.m., can on the speaker and ask if she could take my order. I ask for a few minutes and she said she was on a timer. I have worked in a fast food environment before and usually the timing process does not begin until after the order is taken. In return to her response, I said there is no rush because there was no on behind us and again she responded that she was on a timing process. With that said, I asked my cousin if she still wanted to eat there because we felt harassed to order something in a hurry and with the kids we still were undecided. Latasha over heard me saying this and on the speaker said "BYE." So we left. I then got home and call the store to speak to the manager on duty whose name was Rosalyn. I told her the situation and she said she would take care of it. I then asked for the general manager's name (Sara) and informed her (the manager on duty) that I would be calling her (the general manager) also. I love burger king and I have never experienced anything like this before. How does an employee that gets paid off of what i purchase just tell me "BYE" as in just go somewhere else.

I was over charged.

I took my family of 5 to Burger King and as we walked to the counter we could see that yet again there was a sign up saying that they weren't taking credit cards as payment, this happens quite a lot there! So luckily we had money with us!

I ordered my children and Finances meals then ordered my own which was a veggie burger meal, and the girl took our money. Someone shouted from the back of the shop and the girl went to see what it was, she came back and told me that they had no veggie burgers left. I asked her what else i could get as i was vegetarian, she said i could have a spicy bean burger, which i promptly replied that they were cooked in where the chicken was cooked so i didn't class that as being vegetarian as i haven't eaten chicken in 20 yrs! This might i add came from someone who used to work in there, not that any of the notice boards or the staff would tell you!! So i asked what else i could have and she just stood and shrugged her shoulders! I wasn't happy so i asked for my money back and said i would go to Mcdonalds instead! I asked for a milkshake and as usual they weren't working either!

When we want to sit down the tables were dirty and un washed as the cleaner who works there had finished at 7pm! I just wanted to go home but before i could go i had to sit and wait until my family ate their dinner without me! We go to burger king so the kids could use the softplay, but this is not the first time we've gone and they'd closed the softplay! When i asked the girl if it was going to re open, she said it had closed early and would not be re opening tonight! This was at 8pm on a sat night we were in, and while we were there 4 other family's came in with children and were also left disappointed their kids could not get to play! Even the kiddie ride was unplugged so they couldn't play on that!

I am very disappointed with the service at Queens Drive even if you go to the drive in, you normally have to go back in as 9 times out or 10 they get the order wrong! If they don't start smarting them selfs up then i wont be back and they will loose my customer as i take my family of 5 there nearly every weekend so i spend a lot at this place! I am so not happy!