Every time we go to this Burger King it never fails, missing items from our order, wrong items. I order a large coffee,and it is only half full. The food is always cool,not even warm, the french toast sticks that should have syrup in the little hole in the box is never placed in the box!!! Living in a small town with only one other place to grab a quick meal it gets very frustrating when you know driving up to the window every part of the simple order is gonna be screwed up!!! I hate that Burger King!!!

I went to burger king (497 sandalwood dr calimesa, ca) with my family that came all the way from new york city. When we got there, the manager, monica,was playing (chasing)with the other employees. No one was paying attention to the fact that we were ready to order. After that, i peeked at the hall way and i saw an employee with a bottle of beer. Then i asked the manager if it was permitted to drink any kind of alcohol during any business hours. The manger, very rudely answered, "this is not your problem... She is just on her break!"

My family and & looked at each other and realized that the manager smelled like beer as well.we felt really bad... Burger king was our favorite fast food place to eat at, but i guess we will never go back to that fast food place ever again.

-Dayken Cinque

This is my second time going to burger king. I usually eat McDonalds. Why? Because of the service. I never have problems ordering with them. My order is never wrong there. now I go to burger JUST BECAUSE its close to my work. I had a real confusing order... 4 onion rings and 4 cheeseburgers. WOW REALLY HARD. what did i get there cheeseburgers a chicken fry and 4 fries. Burgeer King needs to learn how to hire people that understand how to take an order. Really its not that hard. You need what basic english skills?? Sorry but I will never eat there again.

Today i went to the waterloo outlet mall, ny and i went and spent about 12.65 on food, when i got my food in was cold, so i went back up to the counter to talk to a mangers and there was no managers in the store the mangers were out shopping. the cashier who told me about the mangers out shopping was a girl named jackie. She was very rude about me coming back and asking for the manger. So i walk away and throw out my food and when to Arby. I don't understand why mangers get to go shopping when they are getting pay to be a managers.

I went to Store #5862's drive through in Lake Charles Louisiana at 11:15 pm on 10/5/07. At first I thought they were closed because no one greeted me, when I asked repeatedly if they were open, the person finally answered giggling and said to wait she had to get her money. After several minutes, she finally asked me for my order. I told her... I had to repeat it three times because she kept saying she didn't get it. I kept repeating it louder thinking maybe she couldn't hear. She finally said she was new and could I hold on... again... then the manager comes on and proceeds to tell me not to yell at the girl and not have an attitude because the employee was new. I tried to tell him I didn't have an attitude but that I was raising my voice because I thought she couldn't hear. He then proceeded to lecture me about how I should turn my car off if I thought it was too loud. I told him I didn't need a lecture, just to give my order and go. He then refused to take my order, telling me that he was sure Wendy's or McDonalds would be happy to serve me but he wasn't. I told him I just wanted my Whopper at which point he said he would call the police to make me leave. Okay, I am a 46 year old female who was just coming home from the movie with my husband. I just wanted a late burger. This is the same store that I have had the person in the drive through ask if I had a Tylenol cause she had a headache. No, I didn't know her... she was new too according to the manager. Love the Whoppers, but guess Wendy's and McDonalds will be serving me from now on. No wonder Burger King is on a downhill slide. You can bet I won't have anything complimentary to say about them. BTW, so far Burger King is the ONLY fast food chain I have encountered that has NO customer service 800 line for problems and will not accept email complaints. They don't care if you have a bad time, just show them the money.